Citibank

Data (Steward) Governance Lead Analyst

Posted on: 6 Feb 2021

Tampa, FL

Job Description

The Data Governance Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

* Designs/analyzes complex reports to satisfy management requirements.

* Deals with complex and variable issues with substantial potential impact.

* Uses broad discretion in developing solutions for broad based business reporting issues.

* Leads reengineering efforts in business's methodology, strategy, and organizational goals.

* Manages resource allocation and leads the work within a team/project to develop solutions for business reporting issues.

* Applies/demonstrates advanced understanding of processes, procedures, and policies for area supported. Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives.

* Acts as advisor or coach to new or lower level personnel in the business processes and procedures of area supported.

* Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.

* Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business.

* Persuades and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers.

* May be responsible for resource management and allocation of work within the team/project.

* Requires basic commercial awareness.

* Develops communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.

* Deals with complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting needs.

* Requires good analytical skills in order to filter, prioritize and validate potentially complex material from multiple sources. Exercises wide degree of latitude and discretion.

* Provides advice and counsel related to the technology or operations of the business.

* Handles day-to-day staff management issues, including resource management and allocation of work within the team/project.

* Responsible for handling day-to-day staff management issues, including resource management and allocation of work within the team/project.

* Gathers and synthesizes existing data governance principles, policies, practices and standards, e.g. understanding industry best practices.

* Produces recommendations for enterprise-wide guiding principles, policies, processes and practices.

* Determines requirements for and prioritize development of new enterprise-wide principles, policies, processes and practices as needed.

* Develops and manages approach for measuring adoption of principles, policies, processes and practices.

* Manages relationship with key business leaders and influential subject matter experts within specific lines of business to drive efforts to measurable successful conclusion.

* Prepares executive/management level reporting and other regulator-required updates.

* Acts as a change agent and collaborator, partnering with LOBs, Global Functions, and CDO team to establish enterprise wide data governance programs.

* Processes mapping, modeling, and line of business policies and practices.

* Performs other duties and functions as assigned.

* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

* 6-10 years relevant experience

* Demonstrated Data Analyst skillset

* Advanced understanding of Project management methodologies and tools

* Senior level experience in a related role.

* Subject matter expert in at least one related area.

* Ability to monitor tight deadlines or unexpected requirement changes

Education:

* Bachelors/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Function background/context:

Citis Treasury and Trade Solutions (TTS) group is built on the power of our network. We have offices in 101 countries, servicing clients in 160 countries, transacting on over 140 currencies, servicing 81% of the Global Fortune 500 companies and processing over 3 trillion dollars a day in payments.

Citi is hiring multiple Data Stewards in the TTS organization. Data Stewards will be part of a global organization that will be responsible to ensure that Business, Operations and Technology adheres to Citis Data Management Policies and maintains alignment with overall Data Governance processes and standards. Data Stewards will be assigned products across all regions in TTS. The products include Deposits, Cards, Trade, Loans, Payments and Receivables

Data Stewards will play an active role as the overall global data representatives in the product design, product management and BAU operational processes in TTS. They will develop a deep understanding of TTS business processes, products and services with respect to their impact on data. They will build and manage process taxonomies by creating current state and target state process maps.

Data Stewards will align with the Data Governance Office in TTS to drive the Data Governance function in their respective areas. They will need to understand and implement all data policies as part of Data Governance. They will also need to understand the TTS data strategy to ensure that all data related work is aligned with that strategy. They will need to ensure that there is a repository of Trusted Sources of data and drive consumption only from those sources. In addition, they will be responsible for the identification of Critical Data Elements (CDEs) and their management. Data Stewards will also be the key custodians of Data Quality. They will ensure that Data Quality issues are actively tracked, managed and remediated in a timely manner working with all stakeholders. They will also drive compliance with Data Standards as per policies.

Data Stewards must understand the data technology landscape and the data policies applicable to at TTS. They should have a strong background in Data Architecture and a deep understanding of Data Management processes such as ingestion, processing, data quality and data consumption. They should understand how data flows between processing points in the business, so that they can help manage system/data lineage and data tracing. They also need to be very well versed in the Regulatory and Risk/Compliance environment at Citi. They need to understand and ensure compliance with Data Privacy, Access Controls, Data Encryption and Cross Border Clearances policies.

Data Steward will act as a key point of contact for those creating and consuming data within their respected data domain(s). Additionally, they will be driving the team to interact directly with key domain and project stakeholders, other data stewards across the organization and relevant SMEs throughout the organization as necessary.

Data Stewards will have matrixed reporting to all Product Data Governance Officers and will work in tandem with them to ensure that there is strict compliance with all of the above tasks.

Key Responsibilities:

* Analyze and understand the Data Strategy at TTS. Drive project reviews to ensure alignment with the Data Strategy. This will include quickly learning details of multiple business processes especially concerning data usage and movement. This also includes the ability to think laterally and flexibly to understand business needs and opportunities as compared to current state and discuss/brainstorm these situations with business and technology partners. Must be able to break down complex problems, question assumptions and be comfortable making high impact decisions with limited information and some degree of uncertainty.

* Ensure compliance with Citi Data Management Policy. Drive acceptance of data standards and policies in each assigned product and region

* Responsible for comprehensive Data Governance for assigned product in a region. Define policies, procedures, and processes for cleaning, mastering, governing, and documenting data for the assigned product in a region.

* Review all data assets to identify Critical Data Elements (CDEs) and socialize these with the wider organization. Implement controls, identify Trusted Sources, provide monitoring and build/review scorecards. Monitor key data management and governance metrics to ensure the accuracy and completeness of the critical data within their domain(s).

* Profile the data and define appropriate data quality rules especially for critical attributes to ensure reliable data

* Accountable to ensure that all TTS data quality issues are addressed reliably and in a timely fashion as per Citis processes. Participate in root cause analysis, coordinate with stakeholders, facilitate communication across Business, Operations and Technology and assume responsibility for end to end resolution

* Responsible for identifying and managing trusted sources of data sets while guiding users and application development to use them

* Keep abreast of Citis data standards from the chief data office (CDO) and disseminate these in the TTS organization and ensure adherence. Provide feedback back to the CDO from asset class specific experiences and challenges.

* Define, maintain and advise relevant stakeholders as appropriate on Data Governance related matters.

* Provide recommendations and supporting documentation for new or proposed data standards, business rules and policy

* Provide advice on various projects and initiatives to ensure that any data related changes and dependencies are identified, communicated and managed to ensure adherence with the Data Governance established standards.

* Coordinate across the organization with fellow Data Stewards on strategic initiatives, in order to maintain consistency of Citi TTS operational and analytical data across all Asset Classes.

* Conduct regular review of Process Taxonomy and corresponding process maps to ensure network diagram, business controls and master data remain correctly represented. Maintain Process ownership details with key individuals across Business and O&T.

* Drive creation of current state process maps beginning with transaction inception all the way through to management and regulatory reporting.

* Drive the creation of target state process maps. Identify all reference data and master data used or created within the processes, and confirm corresponding business controls.

* Document data/system lineage and data tracing through all hops for each business process and coordinate with Technology to create corresponding Lineage toolset. Manage technical metadata requirements and inputs related to Business CDEs and coordinate Lineage tasks and test activities between Business, Operations and Technology. Manage all Business Glossaries

* Help identify the need for enterprise-level data standards based on strategic business objectives and the evolution of enterprise-level capabilities and analytical requirements

* Collaborate across the organization to ensure consistent and effective execution of data governance and management principles across TTS analytical systems and data domains.

* Drive alignment of Business/Operational Processes with firm wide Risk and Controls initiatives

* Develop deep understanding of the Risk and Regulatory programs in TTS including Cross Border Clearances. Steer the Data programs and Application Development to ensure compliance with all Risk and Regulatory programs

Qualifications and Competencies

* B.S or M.S. Degree in Computer Science, Information Technology or equivalent

* 8+ years of experience in formal Data Governance within a global company; Strong data management background who understands data, data architecture, how to ingest data, process data, consume data, data quality, and stewardship.

* 5+ years of experience working in the Finance and Vendor master data domains, associated elements/processes, involved systems and interdependent data.

* 8+ years of experience working in data management with Code mining, Data Mining, Visual data Lineage, System to system Lineage as Information Steward.

* 3+ years of experience leading/managing a large data team.

* Extremely proficient in SQL queries, data analysis and profiling, data quality monitoring rules and data quality issues resolution. Experience in using a Data Visualization tool like Tableau a strong plus.

* Must have excellent analytical and business skills

* Knowledge of technologies such as Manta, Solidatus, other Data Lineage and Data Quality tools.

* Ability to collaborate with the business and technical subject matter experts to ensure standardization of operational information and execution of enterprise-wide data governance policies and procedures are defined and implemented

* Strong knowledge and understanding of master data elements and processes per the necessary in-scope data domains, specifically Finance and Risk

* Demonstrate a high level of motivation, strong work ethic and self-starting attitude with a bias for speed and execution

* Demonstrate ability to lead and multi-task, problem-solve, make decisions and operate in a fast-paced environment.

* Must be a collaborative person who listens effectively and invites response and discussion. Must possess good negotiation skills. Excellent organization skills and attention to detail

* Must be able to exercise independent thinking and good judgment under all circumstances. Demonstrate versatility and a willingness to work with constantly changing priorities with enthusiasm.

* Strong Communication Skills/Able to Persuade/Influence Others at all Organization Levels and the ability to foster lasting partnerships.

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Job Family Group:

Technology

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Job Family:

Data Governance

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citibank

New York, New York

Citigroup Inc., a diversified financial services holding company, provides various financial products and services for consumers, corporations, governments, and institutions in North America, Latin America, Asia, Europe, the Middle East, and Africa. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services.

It also provides various banking, credit card lending, and investment services through a network of local branches, offices, and electronic delivery systems. The ICG segment provides wholesale banking products and services, including fixed income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed income research, corporate and consumer loans, investment banking and advisory services, private banking, cash management, trade finance, and securities services to corporate, institutional, public sector, and high-net-worth clients. As of December 31, 2018, it operated 2,410 branches in the United States, Mexico, and Asia. Citigroup Inc. was founded in 1812 and is headquartered in New York, New York.

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