Job Description

This role will lead the IA Operations Technical Solutions team, managing and developing up to 6 MI professionals, and supporting the Management Information (MI) needs of the IA organization and its stakeholders globally. As a key decision maker with respect to IAs data environment, this role requires a comprehensive understanding of all aspects of an effective MI environment, including data governance and quality, and the importance of these in achieving IAs data and information-related objectives.

Key Responsibilities:

* Work cross-functionally both within and outside of Internal Audit to define and establish the target MI data and business intelligence environment, ensuring that the end-state solution meets Citis architectural and information security standards. This includes making significant contributions to design meetings, making decisions that support IAs goals and supporting/monitoring implementation to ensure requirements are met.

* Oversee the ongoing integration of the MI environment with IAs current and future systems of record

* Develop and refine robust, documented processes for the provision and oversight of weekly and monthly data analysis and baseline MI production

* Drive the establishment of efficient processes to support IAs Executive Scorecard reporting and firm-wide accountability frameworks

* Proactively lead and/or support IA initiatives as they relate to data analytics and MI provided to both internal and external (e.g. regulatory) parties, including process enhancement and reengineering as necessary to enable the achievement of IAs strategic initiatives and reporting demands

* Partner with other functions across IA to ensure projects relying on IAs MI environment are primed for success

* Provide close focused support to the IAs Global Head of Operations, as well as IAs Head of Professional Practices

Additional Responsibilities:

* Continuous improvement of existing processes (including the collection, review, aggregation and dissemination of information), to generate efficiencies and address relevant requirements.

* Provision of ad-hoc information requests and analysis as deemed necessary - working closely with the broader Professional Practices team - for both internal (e.g., Citi/Product/Function Chief Auditors, Chief Operating Officer) and external stakeholders (e.g., examiners, regulators).

Knowledge and Experience:

* Strong experience (10+ years) in a related role with extensive exposure to business, functional and people management.

* BS/BA degree or an equivalent combination of education/experience in a related field (Computer Science, Management Information, etc.). Prior experience in the financial services industry/Internal Audit experience is a plus.

* Development of (or oversight of the development of) Business Intelligence using either QlikView or Power BI (preferably both)

* Demonstrable experience in T-SQL coding and MS SQL Server administration, including development and modification of queries, stored procedures and user defined functions to meet business requirements and achieve desired performance

* Advanced MS Excel and Access, VBA, and high proficiency across the MS Office suite (incl. PowerPoint)

* Experience developing and maintaining ETL processes/packages via SSIS is recommended

* Exposure to SharePoint is a plus, including experience with customizing forms, custom list reports, document libraries and workflows.

* Ability to analyze complex data structures and legacy SQL code with minimal direction

* Experience operating in a manually intensive data environment, extracting information from disparate sources and transforming it into meaningful information

* Proven ability to take responsibility for executing concurrently on a portfolio of high-quality deliverables, under tight deadlines, with flexibility to prioritize workload accordingly.

* Ability to conceptualize and frame Internal Audits MI and data requirements, combined with specific subject matter expertise regarding technology applications and a strong business understanding of operational and reporting activities, to design and deliver innovative solutions to meet these needs.

* Strong understanding of and experience providing timely, high-quality insights to support ongoing operational activities.

* Strong coordination and project management skills, with the ability to succinctly summarize and communicate project progress and results.

* Excellent interpersonal and organizational skills, with the ability to collaborate across time zones with all levels of internal and external audit, senior management and Citis functions on any of the Operations teams outputs.

* A self-aware, self-confident individual who has well-developed listening skills, and a strong ability to engage a group of accomplished business unit heads who are partners to the IA audit team with regards to operational activities.

* Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style.

* Strong leadership skills with a proven track record in managing teams and making a positive impact on the organization.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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