World Fuel Services

Fuel Dispatcher

Posted on: 6 Feb 2021

Tacoma, WA

Job Description

At World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000- strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.


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World Fuel Services, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Responsibilities:

* Monitor fuel inventory management systems; maintain delivery schedule for keep-full customers
* Use dispatching software to create the daily dispatch of fuel deliveries
* Monitor planning board for efficient on-time deliveries
* Answer driver calls regarding load requirements and customer calls
* Analyze daily product delivery requirements for fuel operations; prepare and assign driver work schedules, while maximizing equipment utilization; route deliveries to minimize delays caused by customer requirements and issues and traffic congestion
* Provide an excellent service experience for customers: investigate and take necessary action to quickly resolve customer service issues
* Immediately report and document all accidents, injuries, spills, mixes, security issues, unsafe conditions or other incidents to the HSSE Manager.
* Create and maintain a Safety Culture; ensure all transportation operations comply with all facility, company, state and federal rules and DOT regulations
* On a daily basis maintain accurate fleet availability
* Assist in the preparation of documents for supporting departments and functions
* Review drivers daily work for accuracy
* Performs other duties as assigned

Job Requirements:

DOT and Hazardous training and experience preferred

* Strong math, organizational and administrative skills
* Ability to solve problems
* Proficiency with basic computer skills: i.e., Excel, Word, Outlook
* Can be entrusted to make sound business judgments and decisions and meet assigned deadlines
* A strong working knowledge of Western Washington
* Strong attention to detail and analytical skills
* Ability to multi-task and function effectively under pressure and time constraints
* Ability to adapt interpersonal skills to interact in a professional and positive manner with internal and external customers
* Ability to communicate verbally and in writing with all employees and customers
* Prior experience as a petroleum dispatcher preferred
* Bachelors Degree preferred with one-year experience or 3+ years equivalent experience.

World Fuel Services

Miami, FL

World Fuel Services Corporation engages in the distribution of fuel, and related products and services in the aviation, marine, and land transportation industries worldwide. Its Aviation segment supplies fuel, and related products and services to commercial airlines, second and third tier airlines, cargo carriers, regional and low-cost carriers, airports, fixed based operators, corporate fleets, fractional operators, private aircraft, military fleets, the U.S. and foreign governments, and intergovernmental organizations.

This segment also offers fuel management, price risk management, ground handling, and dispatch services, as well as international trip planning services, such as flight plans, weather reports, and overflight permits. The company’s Land segment offers fuel, heating oil, propane, natural gas, lubricants, and related products and services to petroleum distributors and retail petroleum operators, as well as industrial, commercial, residential, and government customers.

This segment also offers management services for procuring fuel and price risk management; advisory and fulfillment solutions related to power, natural gas, and other energy products; and card payment solutions, government payment systems for fuel procurement, merchant processing services, toll payment solutions, and commercial payment programs. Its Marine segment markets fuel, lubricants, and related products and services to international container and tanker fleets, commercial cruise lines, yachts and time charter operators, offshore rig owners and operators, the U.S. and foreign governments, and other fuel suppliers.

Its marine fuel-related services include management services to procure fuel, cost control, quality control, claims management, and card payment and related processing services. This segment also engages in the fueling of vessels, and transportation and delivery of fuel and fuel-related products. The company was founded in 1984 and is headquartered in Miami, Florida.