Job Description

There's an energy and excitement here, a shared mission to improve the lives of others as well as our own. Nursing here isn't for everybody. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Start doing your life's best work.(sm)

The primary role of the Nurse Supervisor is to provide assistance to the Director of Nursing with oversight and management of employees whom provide coordination and infusion nursing services to patients serviced by OptumRx Infusion Services pharmacy. The Nurse Supervisor will oversee coordination and manage the nursing activities of other nurses in an assigned area with the Director of nursing. These nurses may be a combination of contract HHA nurses and / or direct employees of OptumRx Service delivery will occur in patient's home or alternate site per patient's request. All infusion services and medication delivery will be provided utilizing accepted Infusion therapy clinical technique and OptumRx's established policy and procedures ordered by a licensed physician or licensed practitioner. All clinical operations will be consistent with established goals, objectives, and policies, and specifically focused on delivery of infusion therapy nursing and medication delivery.

Primary Responsibilities:

* Ability to establish and maintain positive clinical rapport with all patients and their families, representing OptumRx including working directly with patients and their families, maintain contact and clinically monitor all patients providing direct infusion therapy services
* Oversight and supervision of nursing intake referral process and team, address issues that arise and manage and/or escalate as appropriate
* Infuse medications as needed in patient's home setting including performing procedures such as IV placement, phlebotomy, and medication administration via peripheral infusion device; or PICC line; Implantable port; and / or Central Venous Catheters and as ordered by a licensed physician or licensed practitioner
* Assess patient in home environments, including clinical assessment, monitoring and tracking vital signs, safety of environment, pain assessment, monitor effectiveness of medication treatment, develop plan of care, education for patients and patient's family members, including providing care
* Perform supervisory visits for assigned nursing personnel
* Establish and maintain all clinical documentation including, but not limited to, Plans of Care / Treatment (POC / POT), Clinical Summaries, medication changes and any updates for OptumRx pharmacy
* Communicate effectively to internal OptumRx personnel, any patient status changes or information relevant to promote the coordination of care and safety of a patient
* Willingness to work with most ages and diagnosis of patients receiving infusion therapy medication
* May work with numerous infused or Injectable medications including orals per OptumRx protocols
* Clinical oversight of patient functions provided by OptumRx Infusion Services, within a limited geographical area
* Collaborative relationships involving agencies delivering services on behalf of / or in conjunction with OptumRx, including nursing agencies in a contracted relationship, patient, families, significant caregivers, and other healthcare team members, in a limited geographical area, if needed
* Maintaining current State Nursing licensure, as required by the State Department of Health, is mandatory
* Assist in securing and maintaining all licensure and accreditations warranted by OptumRx, including required Home Health Licensure, ACHC and any other licensure or credentialing as necessary
* Compliance and adherence to all State and Federal regulations and laws, ACHC, OSHA, HIPAA, CPR, all infusion pharmacy and nursing licensure accepted standards of practice
* Maintain all mandatory education required upon hire and annually per policy
* May be required to represent the company in clinical interactions as requested
* May provide education regarding OptumRx Infusion Services, for both internally and external customers
* Function as clinical educator and resource
* May be required to work any day or shift as required to accommodate patient schedules in administering medications, on occasion
* May be required to lift or carry equipment and supplies to patients' home
* May be required to participate in afterhours on call responsibilities, on occasion
* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* Registered nurse - Licensed in the state of practice
* 2+ years of experience and proficiency in infusion therapy
* High level of proficiency with the use of technology, through exposure to EMR, use of data phones or tablets with WiFi access, and proficiency in Microsoft Office Suite (Excel and Word)
* 1+ year of management experience
* Home Care experience
* Knowledge of the Infusion Nursing Standards (INS) and nursing process including assessment, problem identification or nursing diagnosis, outcome identification, planning and communicating, implementation, and evaluation
* Knowledgeable and / or experience with current state licensure requirements
* Excellent interpersonal, listening, organizational, and critical thinking skills
* Ability to work with an interdisciplinary team of professionals including clinical, pharmacy, physicians, outside infusion nursing agencies, patients, families, and significant caregivers
* Professional appearance and teaching skills
* Ability to work independently in home or alternate site settings
* Ability to work under pressure with clinical emergencies if required
* Ability to meet attendance, overtime, on - call, and other reliability requirements of the job
* Excellent IV skills
* Current knowledge of Vascular Access Devices (VAD's)
* You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
* Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

* Bachelor's Degree
* Home infusion
* Knowledgeable and / or experience in HIPAA; OSHA; JCAHO

Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you'll fill far more than prescriptions. As a member of one of our pharmacy teams, you're empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Nurse Manager, DON, Charge Nurse, RN Supervisor, Clinical Coordinator, Home Infusion, Home Health, Registered Nurse, RN, Infusion, IVIG, INS, Oncology, Chemotherapy, Chandler, Phoenix, East Valley, AZ, Arizona