Job Description

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

As a Senior Business Analyst, in the Optum Payer Services Client Delivery area you will work on the implementation and onboarding of clients for Payment Integrity, Risk Adjustment, STARS and HEDIS services and products.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

* Work with Implementation team to understand the Client and plan for the Implementation
* Analyze the Client contract and work with Client and internal teams to understand, document and manage business requirements for clients being implemented for Risk Adjustment and Quality Solutions (pre - sale thru operational deployment)
* Work with implementation, technical and business teams to develop, document and approve custom solutions
* Create tools (workbooks, questionnaires, workflows) to assist in the gathering of requirements for existing and new solutions
* Create a library of documentation that can be utilized and leveraged for standard implementation situations and configurations
* Analyze, review, forecast, and trend complex data
* Review the analysis and interpretation of others work
* Present analysis and interpretation for operational and business review and planning
* Support short and long term operational/strategic business activities through analysis
* Develop and implement effective/strategic business solutions through research and analysis of data and business processes
* Develop, document and implement effective/strategic solutions through research and analysis of data and business processes, including requirements gathering and workflow creation
* Anticipate customer needs and proactively develop solutions to meet them
* Interact with and manage the expectations of clients
* Understand healthcare data and analytics
* Navigate a challenging matrix environment, lead multi-faceted and multi-functional teams with ability to problem solve and lead and motivate others in problem resolution
* Develop innovative approaches
* Lead business and technical discussions
* Manage and understand business and technical solutions

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* Bachelor's degree in Business, Finance, Health Administration, related field or equivalent work experience
* 5+ years of experience in business analysis, gathering, documenting and managing business requirements and utilizing industry standard tools and templates
* 5+ years of experience creating test plans, coordinating testing, writing test scenarios and reporting on test progress along with defect resolution
* Experience with process improvement, workflow, benchmarking and / or evaluation of business processes
* Intermediate level of proficiency with PC based software programs and automated database management systems (Excel, Access, PowerPoint)
* Ability to communicate analysis including trends and opportunities to clients and the business in writing and verbally
* Ability to problem solve including multiple priorities and research conflicting and/or inaccurate data
* If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

* Relationship building experience
* Ability to assess impacts and make recommendations and/or decisions in a complex environment
* Ability to manage and drive decision making across the matrix
* Visio, MS Project and SharePoint experience
* Demonstrated ability to communicate ideas clearly and concisely
* Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Business Analyst Consultant, Travel, Franklin, TN, Boston, MA, Eden Prairie, MN, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote