Job Description

USMD Oncology Virtual Career Event, January 21, 11:00 AM - 1:00 PM CT - Click Here to Register Now!

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

The Oncology Scheduler at USMD / Optum is responsible for scheduling appointments for medical oncology office visits from referring physicians and patients at multiple locations. The Scheduler is responsible for capturing and updating patient demographics into the EMR, verification of benefits and patient eligibility. Individuals must maintain excellent customer service relations with patients, office staff and physicians.

Primary Responsibilities:

* Schedules appointments accurately and completes pre-registrations including insurance verification, identifies POS collections amts
* Reschedules and cancels appointments and communicating as needed with patients / families and departments / clinics
* Demonstrates positive customer service when greeting patients, care providers and others
* Secures demographics, guardian and emergency contacts, guarantor and coverage information
* Verifies insurance eligibility for services
* Updates registration when patients information changes
* Enters in system and notifies patients of co-payments, deductibles or deposits needed
* Enters signed, faxed orders to appointment and scans original to the electronic record
* Demonstrates positive customer service when greeting patients, care providers and others
* Perform a variety of miscellaneous job responsibilities pertinent to the workflow of the position
* Performs all other related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* High school diploma or GED
* Experience working with medical EMR systems
* Skill in typing and usage of Microsoft Outlook and Word
* Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive VoiceResponse (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
* You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role

Preferred Qualifications:
* Knowledge of medical terminology
* 2+ years of experience in patient scheduling or health care registration
* Experience working in a medical or oncology practice
* Ability to pay close attention to detail
* Ability to work with minimal supervision

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Scheduler, oncology, EMR, health care registration, patient scheduling, Arlington, TX, Texas