Job Description

What makes your technology career greater with UnitedHealth Group? You'll have the most opportunities to grow and develop. We invest in rich technology resources and talented people to help glean and use intelligence in ways that drive quality and affordability of healthcare for millions of people worldwide. It's your chance to be a transformational force in the industry and within UnitedHealth Group. If you believe there is always a better way, take the next step in exploring your potential with UnitedHealth Group.

UnitedHealth Group IT provides a diverse and comprehensive array of application design and infrastructure services designed to advance improved health and well-being for our customers, and to benefit UnitedHealth Group employees across the enterprise. Comprised of the Application Services Group, Enterprise Technology Services Group and the IT Business Services Group, UnitedHealth Group IT has over 7,000 internal and external resources across the globe, and offices in California, Connecticut, Minnesota, New Jersey, South Carolina, Wisconsin and India.

UnitedHealth Group offers a full range of comprehensive benefits, including medical, dental and vision, as well as a matching 401k and an employee stock purchase plan.

We are searching for an energetic individual with strong team interaction skills for our Systems Management Analyst opening.

Primary Responsibilities:

* Responsibilities include configuration, administration, support, and troubleshooting of Windows Server /2012/2016/2019 and ESX VMWare operating systems for servers across the US and abroad.
* Perform back-up success/failure validations using Azure, TSMVE and TSM.
* Perform customer initiated and audit driven file restores.
* Research and resolve server capacity issues.
* Respond to and complete incident (break/fix) and service request tickets from customers.
* Provide problem identification, diagnosis and resolution of problems.
* Configure server software, hardware and peripheral devices to resolve issues.
* Work with the following technologies: Wintel Server 2012/2016/2019; HP Server Hardware; Dell Server Hardware, SAN attached storage and Boot; TSM thin and thick client.
* Handling day to day Windows and ESX VMware server administration functions
* Supporting Windows and ESX VMware servers across the US and abroad
* Performing back-up success/failure validation
* Conducting customer initiated and audit driven file restores
* Researching and resolving drive capacity issues
* Responding to and completing incident (break/fix) and service request tickets from customers
* Manning team pager for Priority break/fix issues on Windows or ESX VMware Servers
* Maintain current documentation or create new documentation as required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* 3+ years of experience with Wintel Server 2012/2016/2019 environments supporting 500+ servers
* 2+ years of experience working VMWare ESX/VSphere environments
* 2+ years of Backup Software experience such as TSMVE and TSM thick client
* 1+ years of experience with HP Server Hardware
* 1+ years of experience with Dell server hardware
* 1+ years of experience with SAN attached storage and Boot from SAN
* Role is a Sunday through Wednesday (4/10 hour shifts) with Thursday, Friday and Saturdays off. You must be able to work this schedule (Approx. hours are 7 am - 5:30 pm.)
* You will be asked to perform this role in an office setting or other company location.
* Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.

Preferred Qualifications:

* Experience working within a team environment
* Experience working in a Healthcare Industry environment.

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: ESX/Windows System Administrator, Plymouth, MN, Minnesota