Job Description

The Salesforce Admin is responsible for identifying and implementing OOTB (Out of the Box) functionality provided by the Salesforce application. The Salesforce Admin will work closely with the Salesforce team in meeting the client's needs in the most cost-effective and business compliant manner. They will have diverse responsibilities focused on Salesforce capabilities and implementations. This key functional resource will help identify configuration (declarative) or customization (programmatic) needs, including creation of business requirement documentation. Optum's Salesforce team is a fast-paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities and projects while producing high-quality work.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

* Participate in 'solutioning' for Business problems and opportunities
* Accountable for implementing declarative (OOTB) functionality
* Identify and compose requirements for non-OOTB functionality
* Write/groom/complete User Stories
* Work in partnership with Salesforce team to maintain a library of policy and process documents
* Document, train and initiate changes to existing processes
* Lead and contribute to our governance process(es)
* Audit processes to identify process and performance defects.
* Advise the business on Salesforce best practices and tools/solutions
* Partner with IT (internal and external partners) and functional business owners to resolve systems related issues
* Prepare presentations for the team and management highlighting progress and risks.
* Identify areas of improvement and implement solutions in process, policy, and Salesforce deliverables
* Grow the Salesforce Practice Area knowledge, library, and capabilities.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* Bachelor's degree (or commensurate experience)
* 3+ years of Salesforce Admin experience
* Active Salesforce 201 Certification.
* Consultative mindset and behavior.
* Ability to probe for actual requirements and desired outcomes.
* Deep understanding of Salesforce declarative (OOTB) capabilities
* Comfort working in an Agile work environment
* Excellent written and verbal communication skills
* Good team member / Confidence to raise & solve issues
* Ability to multi-task and perform effectively in a fast-paced environment.
* Able to think independently and consider cross-functional and downstream impacts.
* If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.

Preferred Qualifications:

* Healthcare industry knowledge a
* Additional Salesforce certification's
* Prior Consulting experience beneficial
* Problem solver
* Be a Leader
* Knowledge of Healthcare functionality

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Colorado Residents Only: The salary range for Colorado residents is $53,300 to $95,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Salesforce Administrator, Eden Prairie, MN, Minnesota, Telecommute, Telecommuter, Telecommuting, Work from home, Work at home, Remote