Job Description

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

The Healthcare Manager is responsible for successfully supporting patients with high risk health conditions to navigate the healthcare system. The Healthcare Manager assists in developing patient empowerment by acting as an educator, resource, and advocate for patients and their families to ensure a maximum quality of life. The Healthcare Manager interacts and collaborates with multidisciplinary care teams, to include physicians, nurses, pharmacists, laboratory technologists, social workers, and other educators. The Healthcare Manager acts as a resource for clinic staff. The Healthcare Manager works in a less structured, self-directed environment and performs all nursing duties within the scope of a RN license of the applicable state board of nursing.

Primary Responsibilities:

* Work with the providers and clinic staff to identify patients at high risk
* Support longitudinal care of the patient with chronic care conditions
* Perform assessment of health conditions
* Perform medication reconciliation
* Conduct Motivational Interviewing and Self-Management Goal setting
* Provide patient education
* Create referrals to appropriate agencies and resources
* Support transition of the patient with chronic care conditions from inpatient to outpatient setting
* Perform assessment of transitional needs
* Perform medication reconciliation
* Establish and reviewing contingency plan
* Provide patient education
* Assist with post discharge needs such as prescriptions, transportation, Durable Medical Equipment (DME), appointments
* Coordinate with providers to establish or update plan of care
* Perform accurate and timely documentation in the electronic medical record
* Participate in daily huddles and Patient Care Coordination (PCC) meetings
* Prepare accurate and timely reports, as required, for weekly meetings
* Maintain continued competence in nursing practice and knowledge of current evidence-based practices
* May perform clinical tasks within their scope of practice

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* Bachelor's degree in Nursing or associate degree in Nursing with four or more years of experience
* Registered Nurse with an active and unrestricted license to practice in the state of employment
* Current BLS certification
* 2+ years of experience in a physician's office, clinical or hospital setting
* Knowledge of chronic diseases, especially COPD/asthma, diabetes, CHF and IHD
* Proficient computer skills to work efficiently with electronic medical records
* This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease
* You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
* Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

* Experience related to patient education and/or motivational interviewing skills and self-management goal setting
* Fluent written and verbal skills in English and Spanish
* Excellent verbal and written skills
* Solid interpersonal skills
* Ability to interact productively with individuals and with multidisciplinary teams
* Excellent organizational and prioritization skills

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 380,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

Job Keywords: RN, registered nurse, nurse, nursing, case management, patient care coordinator, PCC, Patient care coordination, patient care, care coordination, motivational interviewing, chronic care, medication reconciliation, chronic disease, chronic disease care, health coach, clinic, patient education, managed care, clinic, clinical, geriatrics, Kenworthy clinic, El Paso, TX, Texas