Job Description

Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.(sm)

The medical assistant is responsible for ensuring the well-being of patients and for providing a positive, supportive environment for patients and other staff while working in conjunction with physicians, advanced practice clinicians, front office and clinical staff. The successful Medical Assistant will have strong communication skills and a dedication to customer service and patient care.

Primary Responsibilities:

* Complete provider orders per state and provider regulations
* Perform Clinical Intake with patients to include taking and recording vital signs and patient history
* Assist patients as needed with walking, transfer, specimen collection, exam preparation
* Complete occupational health testing including such services as urine drug screens, breath alcohol testing, hair testing and physicals
* Complete patient referrals and patient callbacks daily
* EMR documentation and paper-based documentation for all assessments and procedures
* Models of care and new types of procedures
* Manage inventory of supplies; restock exam/procedure rooms
* Maintain clinical supplies and equipment and ensure proper storage of biohazards
* Prepare patient rooms, set up instruments and equipment according to protocol
* Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control

This role is center-based and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* High School Diploma or GED
* Completion of medical assistant training program and/or 3+ years of direct patient care experience performing medical assistant clinical duties in an urgent care, physician practice, or emergency room setting
* Must meet all other state requirements by law, including but not limited to all state requirements, and licenses, where applicable
* In the state of Nebraska (NE), must be registered with the NE Department of Health & Human Services as a Medication Aide, or make arrangements with Clinical Leadership to obtain promptly upon hire
* If required by state must maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT) or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board
* You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
* Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

* Knowledge of federal, state and local laws and regulations including OSHA and HIPAA requirements
* Knowledge of computerized information systems (EMR) used in clinical management settings
* Experience with employer health services (including urine drug screens, breath alcohol, DOT physicals)
* Clinical intake, patient data collection
* Laboratory specimen collection (blood-draw/venipuncture, urine collection, point of care testing)
* Performing EKG testing
* Application of orthopedic devices, such as preformed splints
* Performing basic wound care
* Review of basic instructions such as use of patient assistive devices (crutch fitting & walking)

Proof of immunity to vaccine-preventable diseases is an employment requirement.

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both its owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare's support services do not interfere with or control the practice of medicine provided by the medical practices of any of their physicians.

Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, MA, CMA, RMA, MedExpress, Charlottesville, VA, Virginia