LifePoint Health, Inc.

EMT-Paramedic Communications Specialist in Beckley, WV at Raleigh General Hospital

Posted on: 6 Feb 2021

Beckley, WV

Job Description

Job Description

Raleigh General Hospital

Assists in optimum operation of the Region 1 Medical Command Center by establishing linkages and subsequently relaying all appropriate information to patient care participants.
Participates in training of Regional EMS personnel.

Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.

Greets visitors and communicates with patients and providers.

Places, answers, and directs phone calls and distributes messages.

Organizes, coordinates, and schedules meetings and appointments.

Keeps office area neat and tidy and monitors and orders office supplies.

Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.

Coordinates work flow and complies records of office activities.

Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash.

Maintains medical command center records

Maintains knowledge of policies, procedures, and protocols for optimal operations of medical command.

Participates in teaching and continuing education for professional development.

Reports to: Director of Trauma and Support Services

FLSA: Non-exempt

Grade: T17

Job Requirements

Minimum Education

High school diploma or equivalent Required

Provider certification in Advanced Cardiac Life Support (AHA) and Basic Trauma Life Support (ACEP) preferred.

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Successful completion of 12-week module WV EMT-Paramedic Program and current certification.

Minimum Work Experience

ACLS and BTLS instructor status is desired. Minimum of two years of recent paramedic-level field experience. Must complete a designated training program on the use of specific communication equipment and techniques used by medical command center. Past experience in Medical Communications preferred.

LifePoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans status or any other basis protected by applicable federal, state or local law.

LifePoint Health, Inc.

Brentwood, TN

Across our network and at our Health Support Center, we are united by a shared mission and vision, core values and guiding principles that drive everything we do and inform our approach to patient care, quality and how we do busine. We know that to achieve our vision of creating places where people choose to come for healthcare, physicians want to practice and employees want to work, we must organize around the right strategies. At LifePoint, our strategies are simple and enduring. 

Our Operating Groups

LifePoint's facilities and practices are divided into four operating divisions: Eastern, Central, Mountain and Western. Each of these divisions has a leadership team that mirrors a hospital's leadership team, including a president and dedicated physician and provider leadership resources. 

Our Health Support Center

Our Health Support Center (HSC), in Brentwood, Tennessee, has subject matter expertise in every area of healthcare operations and provider services. The HSC is organized to bring resources to bear across the continuum of care, from before a patient accesses healthcare services to after they are sent home, while keeping quality and compliance at the center. 

On a daily basis, our group leaders and subject matter experts are working with our local markets to help develop and implement the right strategies that ensure healthcare thrives in their communities. 

Our Physicians

Physicians are a critical access point to care in our communities. We work to build and maintain collaborative relationships with both our employed physicians and a broad network of affiliated providers, and we provide a full spectrum of practice management and physician support to help secure the delivery of quality care today and for the future.