Direct Channel Loan Originator
Posted on: 6 Feb 2021
Cincinnati, OH
Job Description
Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Responds to advanced customer needs, via telephone or email, focusing on answering inquiries for new mortgage loans. Assesses customer needs and cross sells additional bank products.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Answer incoming phone calls from potential customers regarding request/question concerning New Mortgage Loans.
* Actively identify and cross sell additional bank products.
* Processing Customer application request.
* Facilitating the account approval process with underwriting, processing, and closing departments.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* College degree preferred. Must have at least 1-2 mortgage loan, or related experience.
* Interpersonal skills required, as communication is a primary function of the job.
* Must have thorough knowledge of company products.
* This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
Direct Channel Loan Originator
LOCATION -- Cincinnati, Ohio 45227
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Fifth Third Bank
Cincinnati, OH
Fifth Third Bank is one of the top-performing banks in the country, with a history that spans more than 150 years. We’ve staked our claim on looking at things differently to make banking a Fifth Third better. This applies to our relationships with customers and employees alike.
We employ about 18,000 people while offering:
• A chance for employees to build their future, with supportive career development and comprehensive health and financial wellness programs.
• An environment where we win together by celebrating achievements and working collaboratively.
• An opportunity to make a difference in a positive and lasting way. Everything we do is geared toward improving lives.
We’re proud that Fifth Third is a warm and caring place to grow – as a customer and as a team member
Everyone matters. Everyone counts.
Respect & Inclusion are among our Core Values. A powerful foundation for all we do, these values speak to the very heart of embracing diversity. Personal beliefs, perspectives and needs matter…and are heard. When everyone is valued, we’re stronger as partners on our journey together. Here inclusion means actively seeking and welcoming diversity. To foster the engagement of all employees, we support dedicated employee business resource groups and inclusion councils that infuse our culture with respect and inclusiveness.
Understanding our customers — and each other.
Our Core Values guide us and are woven into the fabric of everything we do. They bring us together for a common purpose: To provide the very best experience for our customers. Team members embrace these values and find inspiring ways of incorporating them into their work every day. We’re also constantly asking questions and actively listening so that we can better understand the needs of every customer—and each other.
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IndustryBanking/Financial Services
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No. of Employees18,125+
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Website
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Jobs Posted1373
