Job Description

Facebooks Enterprise Collaboration team is responsible for the productivity of Facebook Employees. The team is seeking an experienced, insightful, forward-thinking Application Manager to identify, design and implement efficient and effective solutions to meet the demands of the workforce. As a valued member of the Enterprise organization, this person will focus on all aspects of our collaboration tools suite, including real time document collaboration, document storage, Project Management and other tools used to improve information collaboration. This is a full-time position.

Application Manager, Collaboration Responsibilities

* Determine the best available products to use for the employee population for their specific use cases, based on competitive analysis and consultation with internal stakeholders (security, legal etc.)

* Collect internal requirements from various teams and work to find the right solutions. Narrow down to a specific vendor/solution and work with Purchasing to finalize the contract

* Analyze users issues and report on bugs and architect solutions that will fit the Facebook infrastructure

* Project manage the internal deployment of tools including: roll-out strategy, communication plan, training and enablement of internal teams, marketing of new features and capabilities

* Create dashboards using existing internal tools to understand adoption and feature usage which will lead to roadmap decisions

* Collaborate with internal security teams to make sure all applications meet our security guidelines

* Work with internal engineers to build integrations with these collaboration tools and Facebook products to streamline workflows

* Work to migrate off declining tools, manage communication and process for migration

* Work with the internal helpdesk team to ensure they are aware of product issues and they are working with the vendors to remediate those issues. Train the helpdesk to respond to issues correctly

* Be the subject matter expert for all features of the applications we support, be on top of new features and functionality and evangelize to users

Minimum Qualifications

* 5+ years of experience as an admin of at least two of the following collaboration tools: Outlook, SharePoint, Microsoft 365, Google Workspace (G suite), Quip, Workplace, Slack, Dropbox or any other Project Management tool in an enterprise environment with more than 1,000 users

* 5+ years experience in Product Management, Solution Architect role or another role

* 4+ years experience designing and implementing solutions in the collaboration space

* 2+ years experience creating and defining dashboards and tracking products metrics using tools like Tableau, Excel or Power BI

* 2+ years experience working with end users and performing user research to inform product decisions

* Experience working with minimal guidance

Preferred Qualifications

* Bachelor's Degree in Computer Science, Business, Info Systems or Data Science

* 3+ years experience Outlook, SharePoint, Microsoft 365, Quip, Workplace, Slack, Dropbox, Asana or any other Project Management tool in an Enterprise environment

* Communication and leadership skills and experience working with users across teams and functions and to communicate to the entire company

* Demonstrated project management skills to bring large projects to fruition

* Experience working with minimal daily guidance

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.