Facebook

FRL Digital Strategic Account Manager

Posted on: 6 Feb 2021

Menlo Park, CA

Job Description

The position will involve developing and driving strong retail relationships in North America with eCommerce retailers. This person will be charged with developing and executing a comprehensive sales strategy at the customer level as a subset of the overall organizational vision. The candidate will possess analytical skills and have the ability to effectively influence and communicate cross-functionally with all levels of management. The candidate will thrive in a fast-paced, team-oriented environment, working cross-functionally with the Product Management, Marketing, and Operations teams to develop new ways we can improve the purchase experience for customers.

FRL Digital Strategic Account Manager Responsibilities

* Ability to communicate with internal and external stakeholders.

* Seek out data, provide insights, and deliver foresight that drives the growth of Facebook hardware with eCommerce retailer.

* Define and manage an annual business plan with eCommerce retailer for key activities to be carried out each quarter, clearly defined resource allocations and planned investments from retail partner.

* Develop and maintain executive relationships.

* Partner with cross-functional peers in Marketing, Ops, and Finance to optimize merchandising, AMS, AMG investment, digital shelf, brand shop, product detail pages, ratings & reviews (e.g. Vine), and overall consumer experience.

* Own inventory planning with forecast management for eCommerce retailer.

* Support quarterly MDF allocation and reconciliation process.

* Review Sell In/Out data to identify new opportunities within existing product ranges.

* Plan all new product launches in collaboration with marketing and business operations, deliver clear and concise communication and plan to partners.

* Provide an objective viewpoint based on an in-depth understanding of commercial and competitive information.

* Collaborate and provide retail expertise to other Facebook teams.

* Work closely with Operations to implement a CPFR process with retail and distributor partners.

* Achieve monthly/quarterly/annual targets.

Minimum Qualifications

* Knowledge of the market, industry trends, market conditions, and competitive landscape.

* Proven track record in delivery of sales quotas against business plans.

* BA/BS in Business or Marketing related field (or similar work experience).

* 6+ years experience in Sales, Account Management or Business Development for eCommerce retailer.

* Experience managing workload within timeframes.

* Negotiation and communication experience with experience in operators, retail & distribution agreements.

Preferred Qualifications

* Capacity to get things done at short notice while collecting information from a variety of internal and external sources.

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.

Facebook

Menlo Park, CA

Facebook, Inc. provides various products to connect and share through mobile devices, personal computers, and other surfaces worldwide. The company’s products include Facebook that enables people to connect, share, discover, and communicate with each other on mobile devices and personal computers; Instagram, a community for sharing photos, videos, and messages; Messenger, a messaging application for people to connect with friends, family, groups, and businesses across platforms and devices; and WhatsApp, a messaging application for use by people and businesses to communicate in a private way. It also provides Oculus, a hardware, software, and developer ecosystem, which allows people to come together and connect with each other through its Oculus virtual reality products. As of December 31, 2018, it had approximately 1.52 billion daily active users. The company was founded in 2004 and is headquartered in Menlo Park, California.

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