Assistant Customer Support (51000159)
Posted on: 6 Feb 2021
Tulsa, OK
Job Description
Job Description:
Essential Job Functions
* Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.
* Records call on account history record with results of the inquiry; initiates required confirmation.
* Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.
Basic Qualifications
* High school diploma or G.E.D.
* Zero or more years of customer service or other telephone experience
* Experience working with organizational functions and personnel
* Experience working with fax machines, computer software, and telephone technology
* Experience working with and skilled in the use of help desk software
Other Qualifications
* Basic business and analytical problem solving skills
* Basic communication skills
* Ability to follow oral and written directions
Work Environment
* Office environment
* May require shift work
DXC Technology
Tysons, VA
DXC Technology Company, together with its subsidiaries, provides information technology services and solutions primarily in North America, Europe, Asia, and Australia. It operates in two segments, Global Business Services (GBS) and Global Infrastructure Services (GIS). The GBS segment offers technology solutions comprising enterprise, cloud application, and consulting services; application services; analytics services; business process services; and industry software and solutions.
The GIS segment provides cloud and platform services; workplace, mobility, and Internet of Things services; and security solutions. The company was formerly known as Computer Sciences Corporation and changed its name to DXC Technology Company in April 2017 as a result of its merger with the Enterprise Services business of Hewlett Packard Enterprise Company. DXC Technology Company was founded in 1959 and is headquartered in Tysons, Virginia.
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IndustryInformation Technology
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No. of Employees130,000
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Website
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Jobs Posted767
