Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Role Overview

* Are you passionate about customer success? Do you enjoy partnering with teams from across an organization to plan and successfully implement corporate wide initiatives? Do you like the satisfaction of taking a challenging problem and solving it? If yes -- lets talk!

* Salesforce is a dynamic and fast-paced company that is looking for a strong program manager to help drive the success of customers, partners and employees through programs that drive the adoption of our products.

* This individual will need excellent communication skills and the ability to work cross functionally to ensure world class execution of key product adoption programs and strategic initiatives.

Key Responsibilities:

* Lead cross-functional teams by providing programmatic infrastructure for the impactful execution of key adoption programs and strategic initiatives for flagship products and features.

* Orchestrate a flawlessly executed game plan for programs and initiatives that include detailed workback schedules that incorporate internal and external communications, campaigns, events, product development, and enablement.

* Develop trusted relationships with team members across the organization who are working on product adoption to build alignment, drive focus on the program objectives, and ensure accountability for their responsibilities.

* Collaborate with leaders and the larger adoption team to define goals and metrics of success so progress can be assessed and changes made when needed.

* Utilize internal tools and agile mindset to create a collaborative environment that fosters autonomy, transparency, mastery, innovation, learning, and promotes continuous improvement.

* Anticipate and aggressively remove obstacles that slow down or prevent programs from delivering on their objectives.

* Seek to continuously improve programs by proactively seeking and embracing constructive feedback.

Experience/Skills Required:

* Results-oriented, dynamic program manager who can develop, execute and measure the impact of programs and initiatives.

* Outstanding organizational, communication, interpersonal, and relationship building skills conducive to collaboration.

* Proven experience working effectively with individuals at all levels of the business, and with teams across multiple departments and functions.

* Detail oriented by nature with 5+ years of strong program management skills.

* Clearly demonstrated organizational and time management skills with a track record for successfully managing multiple initiatives/projects/programs simultaneously

* Excellent analytical and problem solving skills with a history of hands-on, detail oriented game plans.

* Ability to operate under pressure, prioritize and meet deadlines.

* Creative thinker that independently generates and executes on innovative ideas.

* Demonstrated track record of being a self-starter and risk-taker.

* Dynamic, articulate, and confident individual with ability to successfully drive projects to completion.

* Team player works to ensure team goals are met or exceeded.

* Strong command of Salesforce products and knowledge of Salesforce solutions.

* Bachelor's Degree or equivalent work experience

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