Delivery Resource Manager
Posted on: 5 Feb 2021
Las Colinas, TX
Job Description
The Resource Manager is responsible for fulfilling engagement staffing requests using Microsoft consultants as well as facilitating the use of partner, global or additional MS resources to fill requests as appropriate.
The successful Resource Manager will understand the skill disciplines as well as know the strengths and skills of the consultants within the skill disciplines in order to successfully staff engagements.
The Resource Manager is responsible for fulfilling engagement staffing requests using Microsoft consultants as well as facilitating the use of partner, global or additional MS resources to fill requests as appropriate.
The successful Resource Manager will understand the skill disciplines as well as know the strengths and skills of the consultants within the skill disciplines in order to successfully staff engagements.
This position is responsible for making sound staffing decisions and resolving conflicts within the practice that have significant impact on utilization and on internal and external customer satisfaction.
The RM will ensure customer satisfaction with the staffing of their engagements and will achieve and exceed utilization and bench targets across the Business Application practice, as well as fulfill all demand for consulting resources within defined service levels.
The RM will work with the Practice Development Manager (PDM) team in assessing individual consultant skills and assist with developing consultant readiness plans in order to increase the consultant skills per the demands of the business. The RM is also responsible for maintaining the data integrity of our request management system.
The candidate will have strong business management skills and possess great communication and relationship skills, engagement / project management skills, some industry / technical knowledge and a familiarity with Enterprise Services organizations.
Additionally, the Resource Manager candidate must possess:
- Excellent planning
- Time management
- Decision making
- Presentation and organization skills
along with a proven ability to effectively perform in a fast paced, high growth, rapidly changing environment.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft
Redmond, WA
Microsoft Corporation develops, licenses, and supports software, services, devices, and solutions worldwide. Its company’s Productivity and Business Processes segment offers Office 365 commercial products and services, such as Office, Exchange, SharePoint, Skype for Business, Microsoft Teams, and related Client Access Licenses (CALs); Office 365 consumer services, including Skype, Outlook.com, and OneDrive; LinkedIn online professional network; and Dynamics business solutions comprising financial management, enterprise resource planning, customer relationship management, supply chain management, and analytics applications for small and medium businesses, large organizations, and divisions of enterprises.
The company’s Intelligent Cloud segment licenses server products and cloud services, such as SQL Server, Windows Server, Visual Studio, System Center, and related CALs, as well as Azure, a cloud platform; and enterprise services, including premier support and Microsoft consulting services to assist customers in developing, deploying, and managing Microsoft server and desktop solutions, as well as provides training and certification to developers and IT professionals.
Its More Personal Computing segment offers Windows OEM, volume, and other non-volume licensing of the Windows operating system; patent licensing, Windows Internet of Things, and MSN display advertising; Surface, PC accessories, and other devices; Xbox hardware and software and services; and Bing and Bing Ads search advertising. It markets its products through original equipment manufacturers, distributors, and resellers; and online and Microsoft retail stores.
Microsoft Corporation has collaboration with E.ON, NIIT Technologies Ltd., CUNA Mutual Group, and Mastercard Incorporated; strategic alliance with Nielsen Holdings plc and PAREXEL International Corp.; and a strategic partnership with SK Telecom Co., Ltd. The company was founded in 1975 and is headquartered in Redmond, Washington.
-
IndustryInformation Technology
-
No. of Employees131,000
-
Website
-
Jobs Posted5062
