Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Summary





The Product Owner, Automation, is responsible for leading scrum teams as a product owner that maximizes the value of Intelligent Automation platforms (RPA, ML, AI, etc,). Champions Intelligent Automation support strategy & requirements with IT and other downstream partners throughout the lifecycle of the agile project management. This role will be responsible for leading scrum teams as a product owner that maximizes the value of Intelligent Automation platforms (RPA, ML, AI, etc,). Champions Intelligent Automation support strategy & requirements with IT and other downstream partners throughout the lifecycle of the agile project management.
Works closely with cross functional stakeholders to manage and deliver on RPA and intelligent automation initiatives. Partners with various IT delivery team and business domain stakeholders to ensure timely delivery of the highest quality and in line with cost targets.
Works closely with cross functional stakeholders to provide optimal support to RPA and intelligent automation solution in production. Follows enterprise standards of service delivery process (incidents, change controls, and problem management), root cause, and manages Intelligent Automation DevOps. Partner with various IT delivery team and business domain stakeholders to ensure timely support of the highest quality and in line with cost targets.

Job Description

Essential Job Functions

Plans and delivers on prioritized Intelligent Automation work streams

Automation Build:

* Assess development value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
* Translates Product Managers strategy into actionable tasks and works with cross-functional agile teams to make sure that they are executing on those requirements
* Partners closely with Product Managers on product strategy and breaking down the roadmap into features and user stories. Works with the appropriate team members to gather requirements
* Lead the build part of the Plan-Build-Run strategy with the Product Owner
* Serves as a point of contact between business sponsors/stakeholders and agile team during a project and in the delivery cycles (Design, Build, Test)
* Provides coaching and training to associates interested in Intelligent Automation technology platforms

Automation Run:

* Plans and prioritizes disaster recovery (DR), product support and maintenance
* Develops support KPIs and holds team accountable
* Establishes and operationalize the DevOps practice for Intelligent Automation
* Plans and facilitates the DR testing of Intelligent Automation platforms
* Translates Product Managers strategy into actionable tasks and works with cross-functional agile teams to make sure that they are delivering on support and run commitments
* Lead the run part of the Plan-Build-Run strategy with the Product Owner
* Ensures development and documentation of Operational Handbook for Intelligent Automation support
* Serves as a point of contact between business sponsors/stakeholders and agile team in production issue or outage situations (Deployment, support, DevOps, process analytics)
* Communicates financial and goal results and key performance indicators to direct reports, partners and leaders via multiple channels.
* Assist leading the product release plans and set expectation for support of new functionalities
* Provide an active role in mitigating impediments impacting successful resolution of support items
* Provide input to Intelligent Automation product vision, road-map and growth opportunities

Works with the Development Team and Scrum Master to choose and optimize the techniques used to refine and represent backlog Items;

Accountable to ensure Backlog Items (stories and features) and their Acceptance Criteria are understood by the Development Team;

Regularly engages with stakeholders to understand their needs, evaluates value received from delivered functionality, elicits feedback and support, and communicates plans for the Intelligent Automation capability;

Partners with IT teams, Information Security and other internal teams to ensure compliance with all regulatory standards;

Engages in issue resolution; ability to solve complex issues through pattern recognition and creative problem solving

Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal and team growth opportunities.

Reports to: Product Manager or Sr. Manager

Working Conditions/ Physical Requirements: Normal office environment, some travel may be required.

Direct Reports: No

Minimum Qualifications:

Bachelor Degree in Business/IT related field

Three or more Years work experience

Preferred Experience:

2 or more years in:

* Project Management
* Scrum Master
* Intelligent Automation (RPA, ML, AI, Document Understanding, etc.)

Education:

Bachelors Degree (Required)

Certifications:



Work Experience

Three or more years



Skills

Budgeting, Coaching, Conflict Resolution, Constructive Feedback, Performance Management, Project Management, Quality Management, Service Delivery, Supervision, Vision Planning



Alliance Data Card Services

Alliance Datas card services business develops market-leading private label, co-brand, and commercial credit card programs for many of the world's most recognizable brands. Through our branded credit programs, we help build more profitable relationships between our partners and their cardmembers, and drive lasting loyalty.

Using the industrys most comprehensive and predictive data set, advanced analytics, and broad-reaching capabilities, Alliance Datas card services business has been helping partners increase sales and provide greater value to their cardmembers since 1986. We are proud to be part of the Alliance Data enterprise (NYSE: ADS), a FORTUNE 500 and S&P MidCap 400 company headquartered in Columbus, Ohio. To learn more, visit KnowMoreSellMore.com, follow us on Twitter @Know_SellMore, and connect with us on LinkedIn at Alliance Data Card Services.

* Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k).
* All job offers are contingent upon successful completion of credit and background checks.
* Alliance Data is an Equal Opportunity Employer.
* Alliance Data will provide accommodations to applicants needing accommodations to complete the application process.
* Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Alliance Data.
* Alliance Data participates in E-Verify.
* Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
* Alliance Data complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. Applicants with disabilities may contact Alliance Data to request an arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at TaOps@alliancedata.com.

To learn more, visit www.KnowMoreSellMore.com/careers

Job Family:

Data and Analytics

Job Type:
Regular