American Express

Senior Manager - Product Developments

Posted on: 4 Feb 2021

Sunrise, FL

Job Description

Job Description
American Express Travel Related Services seeks Senior Manager - Product Developments to support the development of software products in alignment with business objectives and create business and technical documentation as required by the development lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and drive production issue management, analysis, and issue tracking. Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value. Create features, user stories, and acceptance test criteria within business and technology initiatives. Work closely with technology teams to develop, test, and deliver defined capabilities and rapidly iterate new solutions.

Minimum Qualifications

Position requires a Bachelors degree or its equivalent in Computer Science, Engineering, Information Systems, Business Administration, or a related field, and 2 years of leading large-scale product development projects through all phases of the systems development lifecycle. Experience must include a minimum of: 1 year of experience with product design and development; 1 year of experience with business systems analysis, including requirements analysis and definition; 1 year of experience with root cause analysis, developing business process flows, and designing, building, and testing application code; 1 year of experience monitoring and improving systems for credit card or other financial products; 1 year of experience with presenting complex technical solutions to both technical and non-technical audiences; 1 year of experience with leading and influencing development partners in a cross-functional environment; and 1 year of experience with Agile rapid application development, HP Quality Center, MS Excel and SharePoint, MS Visio, Scrum methodologies, and User Acceptance Testing (UAT). Any suitable combination of education, training, or experience is acceptable.

JOB LOCATION: Sunrise, FL

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

American Express

New York, New York

American Express Company, together with its subsidiaries, provides charge and credit payment card products, and travel-related services to consumers and businesses worldwide. It operates through three segments: Global Consumer Services Group, Global Commercial Services, and Global Merchant and Network Services. The company’s products and services include charge and credit card products, as well as other payment and financing products; network services; expense management products and services; travel-related services; and prepaid products.

Its products and services also comprise merchant acquisition and processing, servicing and settlement, point-of-sale marketing, and information products and services for merchants; and fraud prevention services, as well as the design and operation of customer loyalty programs. The company sells its products and services to consumers, small businesses, mid-sized companies, and large corporations through online and mobile applications, third-party vendors and business partners, direct mail, telephone, in-house teams, and direct response advertising. American Express Company was founded in 1850 and is headquartered in New York, New York.

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