Job Description

Multinational Issuing Office Specialist

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

Multinational

AIGs Multinational business is an exciting area within General Insurance that will challenge you every day to explore new opportunities for our clients worldwide. As a trusted advisor, you will tailor multinational insurance solutions for our global clients, empowering them to operate across borders with confidence and consistency. Partner with a dynamic, global team of experts, including underwriters, risk engineers, and analytics and claims professionals, to design, implement and service multinational insurance programs. This includes issuing timely policies, providing regulatory advice, sharing local knowledge, supporting efficient money movement capabilities and deploying large fronted limits. AIG Multinational professionals have the diverse skills

and expertise necessary to deliver customized, compliant and seamless solutions that support our clients risk management objectives. With in-depth knowledge of local markets, practices and regulations, Multinational provides world-class insurance solutions and helps clients successfully navigate their cross-border risks, wherever in the world their businesses take them.

About the role

What you need to know:

* Service US underlying policies to global Master Programs, produced outside of the US
* Provide professional service and support to the AIG Underwriter, Insured and Broker for Accounts which have been assigned
* Day to day handling of accounts for multiple lines of business including Property, Energy, Financial Lines, Casualty, Marine and Captive business
-Assist with inquiries from with local Brokers/Clients, AIG Producing Offices, AIG reinsurance offices and internal departments
-Prompt & professional response to all queries received
-Invoicing, Premium Processing & Policy Issuance
-Liaise with local underwriting divisions as necessary to assist in servicing the account and / or building the local policy
-Premium tracking
-Abeyance & follow-up on outstanding information
* Shared Services interaction
-Respond to questions & assist in training the Off-shore shared services team -Audit files handled by shared services team
* Ensure that Department Service Standards are met for both quality & timeliness

What were looking for:

* Minimum 2 years commercial insurance experience at an Underwriting Technician / Junior Underwriter level, with a working knowledge of several lines of business (specifically Property, Energy- preferred, Casualty, Financial Lines & Marine)
* Experience working in a servicing environment
* Excellent oral and written communication skills
* Detail oriented
* Good problem solving ability
* Optimal stakeholder relationship skills
* Flexibility and initiative
* Ability to organize & prioritize a large workload while ensuring that department procedures & service standards are adhered to
* Ability to work independently to meet deadlines, as well as in a team oriented environment to accomplish department goals
* Confident knowledge of systems and PC applications (Windows, Outlook, MSWord, Excel, Access)
* Confident knowledge of AIG systems an asset (eStart, PPS, CRUIS, EMIS, SAP & OMeGA)

A look at our benefits (For U.S. and UK only)

At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. Were proud to offer a range of employee benefits and resources that help you protect what matters most your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the Giving Back program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Functional Area:

OP - Operations

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

RISK SPECIALISTS COMPANIES INSURANCE AGENCY INC