Wyndham Worldwide

Laundry Attendant

Posted on: 2 Feb 2021

Austin, TX

Job Description

La Quinta by Wyndham is now seeking a Laundry Attendant to join our team at the La Quinta by Wyndham Austin Round Rock location in Austin, Texas.

Job Summary

The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.

Education & Experience

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical Requirements

* Flexible and long hours sometimes required.
* Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift

General Requirements

* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.

Maintain a warm and friendly demeanor at all times

Fundamental Requirements

* Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
* Understand operation of washing machines and dryers.
* Load and unload washes according to standards.
* Wash and dry all dirty linens, towels, rags, etc.
* Sort all hotel linen according to type, color, size, etc.
* Pre-treat all stained linen before washing.
* Clean dryer filter daily and maintain all equipment as trained.
* Operate iron as per standard and ensure that it is shut off at the end of day.
* Sweep and mop laundry floors, storing all linens off the floor.
* Fold towels and linens.
* Remove and sort dirty linens and towels from laundry carts.
* Keep laundry carts clean and free of debris.
* Maintain clean work area.
* Sort clean laundry according to type and load carts.
* Ensure overall guest satisfaction.

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.

We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: La Quinta by Wyndham Austin Round Rock, 150 Parker Drive, Austin, Texas 78728
Employment Status: Full-time

Wyndham Worldwide

Orlando, FL

Our global presence in 110 countries at more than 200 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the world’s largest vacation ownership, exchange and rental company.  Each year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime. 

Beliefs and Values

What we believe . . .

We believe in putting the world on vacation.

Vacations fuel our company, our careers and the lives of our customers. We open the world to travel. We celebrate the joy of the journey and the delight of the destination.

We believe in finding your perfect place.

Wyndham Destinations enables you to own vacations forever, exchange for a new view, or rent for a visit.

We believe in hospitality with heart.

Vacations deliver some of life’s best memories, and our global team is here to help you make the most of our big, wide world.

Our world is your destination.(SM)

Wyndham Destinations Core Values:

The execution of our strategy is firmly anchored by our culture — the foundation comprised of the shared values, competencies and spirit of our global team. Aligned with our vision to put the world on vacation, our values are the HEART of Wyndham Destinations:

Hospitality
Engagement
Accountability
Respect
Teamwork

We recognize that our impact on customers, associates, and communities strengthens lives. Wyndham Destinations thrives upon the commitment of our 24,000+ associates, and we foster a culture that unlocks the full potential for success as a company, and as individual and team contributors.

 

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