Job Description

Job Summary

Zimmer Biomet is a world leader in musculoskeletal health solutions. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world.

The Product Systems Specialist is primarily responsible for the software workflow development within the product build and content management systems.

In addition, they are responsible for collaboration with Connected Health Operations team for identification and implementation of process improvements to drive organization and Customer improvement in success metrics.

Principal Duties and Responsibilities

Builds customer content within the content management system and customer facing application.

Support product system testing and troubleshooting.

Implement work flow improvements in collaboration with Connected Health product, development and operations team members and measure benefit.

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

Expected Areas of Competence

Interpersonal and problem-solving skills necessary to interact with all levels of the Connected Health Team (Operations, Product, Development)

Understands the importance of being proactive as well as reacting quickly to opportunities and problems.

Capable of understanding expectations and quickly acting on them.

Able to identify workflow issues and summarize requirements.

Ability to learn new computer systems quickly.

Demonstrated competence in program development and project management.

Excellent oral, written communication and presentation skills.

Proficient in use of software applications to include EXCEL, WORD and POWERPOINT.

Education/Experience Requirements

Bachelors degree required in a clinically-based field, or a quantitative, business-oriented field.

Current or previous work experience business process improvement (healthcare experience preferred) with 3+ years of experience.

Travel Requirements

Out of office travel required ( up to 30% of required time)

Additional Information

EOE/M/W/Vet/Disability

At Zimmer Biomet, we believe in The Power of Us, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.