Job Description

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargos Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether its buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending, Auto, Credit Cards, Retail & Merchant Services, Personal Lending, Consumer Lending Control, and Consumer Lending Shared Services.

The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices as well as online and digital channels.

This position will be part of the Vertical Operational Risk Management team that supports the Home Preservation group within Default Servicing.

The Lending Officer 1 is responsible for managing the overall strategy applied to the quality of decisions made for customer loans for Default Decisioning.

Lending Officers are responsible for approving complex loans in excess of regional, state, business unit or credit officer authority levels. This Lending Officer will be responsible for assisting with, and influencing the overall strategy for, the quality of decisions made within various investor groups

This role will focus on, but is not limited to, researching and problem-solving high risk loans. This includes partnering with others to develop, present and execute on remediation strategies. In addition, the Lending Officer will be responsible for working on larger strategies, where needed, to address opportunities, influence and orchestrate change within the organization.

Functions may include:

* Provide regular updates to leadership and business partners
* Manage issue resolution and partner with all compliance and business teams to ensure necessary action plans are created and executed appropriately.
* Understanding any change delivery or new business requirements, testing activities, and troubleshooting issues.
* Assist in the Change Management process to support Business Driven Initiatives in effort to align all procedures and checklists with process or be able to recommend new business efficiencies.
* Partner with Credit Policy to ensure all applications and procedures are in line with the published policies.
* Partner with Servicing Data and Analytics and the Technology team to create reports.
* Require the ability to work both independently and in a team environment to achieve the desired outcome
* Responsible for developing, implementing and monitoring a risk-based program to identify, assess and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems or external events, while maintaining a balance between risk mitigation and operational efficiency.
* May provide oversight to an operational risk program.
* Works with assigned business units and provides operational risk expertise and consulting for projects and initiatives with moderate to high risk.
* May provide senior-level support for systems security-related issues.
* Develops testing strategies and methodologies; evaluates the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; analyzes business and/or systems changes to determine impact; identifies and assesses operational risk issues and assigns risk ratings consistent with established policy standards.
* Consults with business to develop corrective action plans and effectively manage change.
* Identifies training opportunities; may design/coordinate the development of training materials and delivers training.
* Reports findings and drafts recommendations to mitigate risk to operational risk and business line management.
* Coordinates production of periodic operational risk performance reports for senior management, including trend analysis and recommended strategies.

**Office based position only.

Please Note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

Required Qualifications
* 5+ years of lending experience

Desired Qualifications
* Strong analytical skills with high attention to detail and accuracy
* Excellent verbal, written, and interpersonal communication skills

Other Desired Qualifications
* Leadership experience with ability to effectively manage and engage teams
* Loss mitigation experience
* Ability to develop partnerships and collaborate with other business and functional areas
* Ability to present results of analyses and recommendations to senior leaders
* Ability to take on a high level of responsibility, initiative, and accountability
* Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
* Strong quantitative and qualitative analysis skills
* Strong time management skills and ability to meet deadlines
* Extensive knowledge and understanding of research and analysis

Job Expectations
* This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.

Street Address
TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX
SD-Sioux Falls: 3201 N 4th Ave - Sioux Falls, SD
IA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines, IA

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.