Job Description

Job Description

Responsibilities

POSITION SUMMARY: This position is responsible for the professional and efficient managing of visitors, consumers, telephone calls and messages, as well as a variety of clerical duties that support consumer services, information and referral, and the operation and presentation of a professional office. This position supports an organizational culture for Service Excellence and practices the Service Excellence standards to all customer groups.

KEY PERFORMANCE FUNCTIONS AND RESPONSIBILITIES:

I. SERVICE EXCELLENCE

Demonstrates the three service excellence competencies

II. HOUSEWIDE REQUIREMENTS

Meets the organization's expectations regarding house-wide requirements

III. PROVISION OF SERVICES

Utilizes the appropriate skills in accepting responsibilities of assignments while exhibiting teamwork techniques and effective communications, which contribute to the overall operation of the department. Understands, participates in, and contributes to quality improvement process for the Department and Institution.

Applies appropriate policies and procedures, as set forth by the Department of Business Systems for the purpose of: registration of patients, by obtaining demographic and financial information, with explanation and collection of payment obligations; cross-train to other job duties as deemed appropriate by Supervisor/Director; accept additional duties as assigned.

Assumes responsibility for position's impact on the departmental budget as it relates to the overall functioning of the organization.

JOB TITLE: Receptionist

Physical and Sensory Requirements:

1. Ability to read, write and converse in English.
2. Ability to communicate with staff, physicians, support agencies, patients, families, vendors and others.
3. Ability to remain calm and composed under stress.
4. Bending, lifting (10-20 lbs), grasping, fine hand coordination, pushing and pulling, prolonged standing and/or sitting.
5. Ability to tolerate low noise levels for prolonged periods.
6. Ability to function when exposed to hazardous chemicals and/or biological materials.
7. Ability to respond to pages, telephones and other auditory stimulation.
8. Quantitative/mathematical ability (addition, subtraction, multiplication, division).
9. Ability to evaluate and interpret information and make independent decisions.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Qualifications

MACHINES, TOOLS, EQUIPMENT AND WORK AIDS USED:

1. Computer/keyboard
2. Copy Machine
3. Calculator
4. Communication/light panel
5. Fax
6. Credit Card Machine
7. Printers
8. Receipt Machine
9. Email
10. Typewriter
11. Telephone/Pager/Voice Mail
12. Scanners
13. Wheelchairs EDUCATION, TRAINING, EXPERIENCE AND LICENSES/REGISTRATIONS REQUIRED:
14.
15.
16.
1. High School diploma or GED
2. Good communication and interpersonal skills
3. Typing skills required
4. Computer experience recommended
5. Healthcare experience desirable
6. Previous insurance/verification experience preferred
7.