Job Description

Capability Analyst is a critical position, requiring an understanding of the vision of a capability and/or product from the point of view of multiple customers, end users and multiple stakeholders. The primary role of a Capability Analysts is to support the end-user, customer and stakeholders of the product by unlocking value on their behalf.

The Capability Analyst needs to be able to navigate the enterprise and gain a firm understanding of each of Optum's unique business needs to be successful. They work closely with the development, product and operations teams and partners to ensure business needs are being delivered according to expectations. The Capability Analyst is responsible to take direction from Capability Owner(s) to support decisions that impact the platform and does so in alignment with the capability, Optum business strategy and governance.

This Capability Analyst role will focus on maturing and deploying Client & Product data management capabilities across the enterprise. Part of a team focusing on providing a single source of reference of linked E2E client-product relationships, and the related business events that impact those relationships, across the client lifecycle. This includes all relevant information about our clients, with a specific focus on the critical leading indicators that make our clients happier and relevant information that optimizes Optum's performance for them. Scope includes Optum's relationships with select internal operations across the client lifecycle - examples include sales, contracting, implementation, client setup, service management, and billing. Capability functions include enabling a standardized enterprise structure of client & product data, the streaming of data both within and across all lines of business and participating in governance of data standards / best practices. Additionally, maintaining the Optum Product Taxonomy, modifications to the product data structure and communicating changes to applicable business partners.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

* Act as liaison between an organization's development team and end users, responsible for determining the features of a product prior to its release. Partner with key program stakeholders and subject matter experts (SMEs) to identify value add enhancements
* Participates and/or facilitates client and product data stewardship conversations across LoBs, ensuring agreed-upon enterprise standards are defined & maintained, while supporting business-specific customizations/needs as agreed upon by the data governance committee
* Support User Stories and acceptance criteria for easy comprehension by the development team, ensuring stories get to ready status. Includes establishing acceptance criteria for easy comprehension by the development team and proactive participation in end user testing
* Understand the flow of work through the Program Backlog Features and User Stories). Support deadlines for product development as well as release date for products
* A participant in biweekly Sprint Demo/Reviews including the aggregate one at the end of the PI
* Understand client-product standardized data structures, modeling, and deployment to various downstream users
* Create specifications to bring data into a common structure, create product specifications and models, develop data solutions to support analyses, perform analysis, interpret results, develop actionable insights and present recommendations

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* Strong intellectual curiosity
* Prioritizes, documents and organizes own work to meet deadlines. UnitedHealth Group is working to create the health care system of tomorrow.
* Experience in data analysis, analysis of business processes and/or workflows
* Strong desire to learn new technologies and supporting data structures
* Intermediate Level Microsoft Office (including Word, Excel, Outlook, Visio, OneNote, SharePoint and PowerPoint)
* If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:

* Bachelor's degree in Management Information Systems, Business, Health Administration or related field
* Experience with Product and/or Company data structure (i.e. taxonomy, metadata)
* Business Analyst work on software development project(s)
* Healthcare Industry Experience
* Six Sigma experience
* Experience in a large matrix environment
* Experience with Salesforce or Product Information Management (PIM)
* Experience with distributed event streaming platforms, especially Confluent / Apache Kafka
* Agile software development experience
* CA Agile (formerly known as Rally), Aha, or equivalent agile deployment technology

Competencies:

* Promotes self-organization
* Foster autonomy
* Understanding of data models / structure / taxonomy / metadata
* Perform application configuration to support internal client requirements by implementing business rules, workflow and data validations
* Deliver product features iteratively with valuable and measurable results
* Learn data streaming capabilities (i.e. APIs)
* Build and utilize test documentation to ensure quality of data
* Analyze unstructured data from multiple systems to support product consumers
* Solves business/technical problems and develops innovative solutions
* Assists with issue resolution

Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: data analysis, business process, capability analyst, analysis, analyst, telecommute, remote, Eden Prairie, MN, Minnesota