Job Description

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The Sr. Mgr, Digital Product Management is responsible for leading multiple digital products' vision, strategy and execution. The Supervisor will be responsible for cultivating a team of high performing Product Managers and Product Analysts. The Sr. Mgr will manage a portfolio of product roadmaps which align business goals, user goals, and technical requirements. The Sr. Mgr and team are responsible for developing business case analyses, participating in the Scrum process as Product Owner, maintaining and grooming a backlog of value-adding work, and recommending funding for operation and maintenance. This role provides guidance for ongoing support, maintenance and continuous improvement of LHI's digital product portfolio.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

* Responsible for overseeing multiple digital products' vision, strategy and roadmaps in support of strategic business initiatives with focus on high quality and value
* Oversees and executes key product development functions including development of business cases, product funding, feasibility analysis, usability tests, pilot programs and research
* Ensures user and performance measures including KPIs, NPS, market research, and testing methods are in place and utilized to identify ways to conceptualize and advance the digital strategy
* Manage a team of Product Managers and Product Analysts, ensuring that fulfillment of digital products meets defined customer needs
* Defines and manages teams' deliverables, timelines, estimates / budgets and contractor needs to ensure projects fulfill time / scope / budget parameters
* Owns and manages large, enterprise-scope projects/investments that enable experience improvement and cost avoidance strategies
* Develops and maintains a deep understanding of our products within the many channels we influence; online, mobile, telephonic, social, email and inperson
* Champion innovative, usercentered, consistent experiences and product management practice to advance the discipline throughout the organization
* Develops strong cross-company relationships and collaborates with applicable stakeholders to identify key needs, obtain input/ buy-in for digital strategies and faciliate decision making
* Work collaboratively with UX/UI design team to ideate new concepts that meet the needs of both users and the business while stretching our creativity
* Participate in agile process and partner with IT to ensure products are scalable and configurable to meet the long term business roadmap while delivering on market expectations
* Willingness to constructively challenge current thinking across the enterprise, pushing boundaries and driving change that will deliver exceptional user centric experiences
* 'Speed is Life' mentality coupled with drive for innovation and testing
* Coaches, provides feedback, and guides team members and others in the organization

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* Bachelors Degree in Business, IT, MIS, computer science, human centered design, experience design or related field
* A minimum of 4 years relevant work experience in product, project, process or experience field
* Equivalent combination of education, experience and/or applicable military experience will be considered
* Position requires strong and flexible skills in process design, process mapping, digital technology and familiarity with front-end technologies
* Working knowledge of development process, feasibility analysis and ROI measurement
* Portfolio demonstrating cross channel expertise and skill in creating user centric digital experiences online and mobile
* Has strong presentation skills and the ability to interact with and win support from team members at varying levels crosscompany
* Self motivation, excellent communication, an open mind, the ability to thrive in multidisciplinary teams, and the skills to balance great design with short deadlines
* Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

* Superb information design abilities, fastidious and efficient production and optimization habits, and impeccable problem solving skills
* Green Belt or Black Belt with experience in Six Sigma, Lean and other process improvement disciplines
* Strong digital experience capability and command of process, usability and design principles, as well as digital channel best practices
* Human centered design proficiency
* Exhibits a high degree of ingenuity, creativity and resourcefulness and works well with ambiguity
* Experience in using A / B and Multivariate testing and analytics to identify improvements and continually optimize based on data and defined success measures
* Deep passion for digital products and channels, constantly keeping abreast of latest trends, best practices and competitive activity
* A fearless and positive attitude
* National Career Readiness Certificate

Careers with LHI. Our focus is simple. We're innovators in cost-effective health care management. And when you join our team, you'll be a partner in impacting the lives of our customers, and employees. We've joined OptumHealth, part of the UnitedHealth Group family of companies, and our mission is to help the health system work better for everyone. We're located on the banks of the beautiful Mississippi River in La Crosse, Wis., with a satellite office in Chicago and remote employees throughout the United States. We're supported by a national network of more than 25,000 medical and dental providers. Simply put, together we work toward a healthier tomorrow for everyone. Our team members are selected for their dedication and mission-driven focus. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salarly range for Colorado residents is $94,500 to 171,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: digital, product management, Manager, Telecommute