Job Description

Sealed Air is in business to protect, to solve critical packaging challenges and to leave our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC brand food packaging, SEALED AIR brand protective packaging and BUBBLE WRAP brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.8 billion in sales in 2019 and has approximately 16,500 employees who serve customers in 124 countries. To learn more, visit www.sealedair.com.

Job Description

The Technical Packaging Specialist (TPS) will work closely sales teams to service products, provide technical support, and grow and promote solutions with Sealed Air customers. The TPS will deliver technical service to and engineering support of packaging systems in a designated region. The TPS will establish and deepen relationships with new and existing customers, and will be expected to consult with customers on packaging materials, equipment, and processes. The TPS will also be responsible for meeting or exceeding annual sales forecast for Product Care solutions in a designated region.

* Installs Packaging Systems and Delivers Training Install packaging systems at customer locations in designated region; train operators in packaging process, system capabilities, system safety procedures; answer questions asked by customer related to equipment, health, safety, and environment
* Services and Maintains Packaging Systems Repair and troubleshoot equipment breakdowns for customers; help identify potential issues in advance and recommend improved policies/procedures
* Leverages Consultative Approach with Customers - Understand customer needs/challenges, build relationships, and become trusted advisor while servicing accounts; encourage upgrades; build understanding of competitor information and trends
* Develops New Sales Opportunities - Work in partnership with sales team to identify additional packaging solution opportunities in existing accounts; sell additional service agreements, spare parts, related items, new products/equipment/applications, and/or upgrades to existing customers; prepare quotations
* Manages Administrative Duties and Collaborates Internally complete CRM documentation, inventory tracking, problem tracking, travel and expense reports, and other required documentation

Qualifications

* High school diploma or equivalent required; BA/BS degree strongly preferred
* 3+ years of high level mechanical and troubleshooting expertise
* 3+ years of MS Office experience
* Valid US drivers license
* Ability to travel daily, including occasional overnight travel for meetings, training, and service coverage
* Ability to read and understand technical drawings/troubleshooting charts
* Ability to build strong relationships, work with customers to solve problems, and influence decision making.

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