Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Salesforce.com is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing. Today were delivering the next generation of social, mobile, and cloud technologies that help companies revolutionize how they sell, service, market, and innovateand become customer companies. We are the fastest growing of the top 10 enterprise software companies, the Worlds Most Innovative Company according to Forbes, and one of Fortunes 100 Best Companies to Work For. Our more human, less corporate culture is built around doing work that matters, winning as a team, and celebrating success Aloha-style.

The Role:
As part of the Finance and Strategy (F&S) Operations team, the Sr. Business Intelligence Analyst will be responsible for developing and delivering numerous dashboards within F&S. This role will maintain in-depth knowledge of visualization tools and new features as they become available. The analyst will engage in the critical development of Tableau dashboards and migration of existing Tableau CRM dashboards to Tableau Dashboard . In this role, you will work on high impact projects with high visibility to all functions of our business, including executive leadership.

Responsibilities:

* Design, build and maintain dashboards in Tableau and Tableau CRM (formally called Einstein Analytics).

* Build UI/UX prototype or Mock ups for dashboards using tool like InVisionapp, etc to create curiosity and better engagement with end users

* Develop advanced data visualizations using best practices to effectively solve business problems

* Develop validation processes to ensure data accuracy across various dashboards

* Develop and provide training on new and existing dashboards to various business units.

* Support ad-hoc dashboard and data requests to provide insights to various teams

* Resolve various issues and bug fixes as part of the validation process and maintain the new feature request roadmap

* Analyze large volumes of data using various tools like Salesforce Einstein Analytics, Tableau, SQL, Python, R, etc.

* Provide recommendations for reporting improvements and build proof-of-concept processes utilizing best practices for SFDC and data management.

* Document processes, best practices, and requirements of various use cases in a way that can be understood by technical and business stakeholders.

* Work with the Finance team and to research and provide data analysis and metrics.

Desired Skills and Experience:

* Bachelors Degree in Finance, Information Systems, or similar. Will also consider other degrees with relevant experience.

* 2+ years of experience in Business Intelligence/Analytics

* 3+ years of experience with visualization tools like Tableau, Looker, Spotfire, or similar tools; direct Tableau or Tableau CRM (Einstein Analytics) experience preferred

* Experience with Python, R preferred

* Experience or familiarity with Salesforce platform preferred

* Knowledge of data warehouse concepts, ETL, Datamart and reporting systems (i.e., Business Objects)

* Experience with databases and writing SQL (Oracle, SQL Server, MySQL, etc.. )

* Solid organizational skills, including attention to details

* Passion for visualization, reporting, and documentation

* Advanced skills in Microsoft Excel and Google Sheets (VBA, Google scripts a plus)

* Ability to quickly understand technical subjects and learn new emerging technologies

* Strong research and problem-solving abilities are required.

* Team player/ team first mindset, comfortable working with cross-functional stakeholders

* Communicates in a clear, concise, and timely manner and operates effectively as a team player

* Must be comfortable with changing requirements and priorities

* Resourceful with a strong work ethic and are willing to go the extra mile to get work done. Must be results-oriented and able to move forward without complete information

* High level of confidence and comfort in working autonomously without constant supervision (self-starter, strong initiative, fast learner)

* Tableau Certification a plus (Tableau Desktop: Certified Professional, Certified Associate, Specialist)

* Consulting experience a plus

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.