Trainer Specimen Processing - Tucker, GA req58734
Posted on: 1 Feb 2021
Tucker, GA
Job Description
Job Description
Trainer Specimen Processing - Tucker, GA - Tuesday to Saturday
Know that there are people behind the data. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. Its about providing clarity and hope.
As a Specimen Processor you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. Youll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, our Specimen Processors play an essential role in our success and provide a critical service responding to the often pressured requirements of accurate diagnoses. As a career, it offers a unique opportunity to learn and develop a profession offering long-term stability and development. You can also earn a competitive salary and great overtime, while growing your own career.
Basic Purpose:
The Specimen Processing Trainer is responsible for training all Specimen Preparation Technicians in all phases of Specimen Processing. The trainer is responsible for providing input to supervisors regarding the Specimen Preparation Technician's progress and performance and may also conduct process and compliance audits as needed. The SP Trainer is responsible for training of new hires and existing employees on an on-going basis ensuring they have the opportunity to learn critical skills needed for career progression.
This position requires strong training, presentation, facilitation and communications skills. Must also demonstrate the ability to learn and understand the skills and processes that are being taught. The ability to draw from both internal and external resources and knowledge to maximize training effectiveness is required.
Duties and Responsibilities:
Responsible for coordinating and facilitating training for all new employees as well as existing employees
Responsible for maintaining a written training program and developing training as needed
Maintains all training materials, and might be called upon to answer questions during an inspection
Responsible for providing Supervisors with appropriate feedback when problems arise including progress reports on all new employees
Adheres to and applies all Quest Diagnostics policies and procedures, including safety and compliance during training sessions
Called upon occasionally to attend additional meetings and training sessions as needed by department leadership
Maintains confidentiality at all times. Will have access to overall employee and department performance. May have knowledge related to departmental performance that could be detrimental if released to the wrong environment
Demonstrates proficiency and understanding of all job duties and SOPs related to the Specimen Processing Department
Demonstrates and conveys a thorough understanding of how all the functions in Specimen Processing work together during training session
Demonstrates and conveys a thorough understanding of how Specimen Processing impacts the testing laboratory during training sessions
Demonstrates and conveys an understanding of the compliance policies related to test ordering, which requires the ability to research test ordering information on translation tables, computer system and the directory of services
Understands and conveys the complex relationship between test(s) ordered and specimen received during training sessions
Completes all required written documentation, legibly and within the assigned timeframe
Performs other duties as assigned
Supervision Exercised: N/A
Qualifications:
Education Preferred:
High School or equivalent required
Work Experience:
Minimum of 3 years Lab experience preferably in production environment; internal candidates must have minimum of one year in PR Tech/Group Leader or related role
Medical background preferred which includes medical terminology applicable to a clinical laboratory or equivalent experience.
Excellent verbal and written communication skills and ability to convey information and concepts are required
PC skills including a working knowledge of MS Office applications.
Training background or equivalent experience preferred
Training coursework/certification preferred (i.e. adult learning theory, ASTD, etc.)
Physical and Mental Requirements:
Works in a biohazard environment, practicing good safety habits
Handles multiple tasks and works in a production environment
Able to sit or stand for long periods
Other:
Maintains composure while working with new trainees and experienced employees that are difficult to train
Reflects good judgment at all times when determining what action to take when resolving problems
Demonstrates strong leadership and interpersonal skills that fosters a positive environment
Exhibits flexibility and be able to adapt to changes in procedures and the training of those procedures quickly
Quest Diagnostics
Secaucus, NJ
Company Overview
Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
At a Glance
Quest Diagnostics is the world’s leading provider of diagnostic information services
Generated 2018 revenues of approximately $7.53 billion
Publicly trades common stock on the New York Stock Exchange (NYSE: DGX). More in Investor Relations
Ranks as a component of the S&P 500
Touches the lives of 30 percent of American adults each year
Serves about half of the physicians and hospitals in the U.S
Access to approximately 90% of U.S. insured lives
Engages workforce of about 46,000 employees dedicated to putting patients first every day
More than 6,600 patient access points, the most extensive network in the U.S.,
including phlebotomists in physician offices and more than 2,250 of our own
patient service centers
A medical and scientific staff of more than 600 M.D.s and Ph.D.s
Logistics capabilities, that include approximately 3,750 courier vehicles and 25 aircraft that collectively make tens of thousands of stops daily
Offers physicians a test menu that is industry leading in breadth and innovation. Our test menu ranges from routine biological tests to complex and specialized molecular and gene-based testing as well as anatomic pathology
Provides a broad range of solutions for employers, including workplace drug testing for employers and government agencies; the Blueprint for Wellness employee wellness service; and risk assessment services for the life insurance industry
Publishes original research in peer reviewed publications, at medical and scientific conferences, and as a public service. Quest Diagnostics Health Trends reports examine trends in diseases based on the company’s United States database. Quest Diagnostics Drug Testing Index (DTI) reports examine trends in workplace drug testing, and have been considered a benchmark for U.S. workforce drug positivity trends since 1988
Recognition
Named to Fortune Magazine's 2019 World's Most Admired Companies list in the Health Care industry category of "Pharmacy and Other Services" for the third consecutive year
Among FORTUNE® Magazine's 2018 Fortune 500® companies
Ranked on the Forbes® 2018 Global 2000
Ranked on the “Barron’s 500” list of top-performing large companies for 2017
Named a member of the Dow Jones® Sustainability World and North America indexes since 2004 (DJSI World) and 2005 (DJSI North America). The Dow Jones Sustainability World Index represents the top 10% of the leading sustainability companies out of the biggest 2,500 companies in the Dow Jones Global Total Stock Market Index
Earned a place on the annual Newsweek Green Rankings, for the fourth consecutive year on the 2017 U.S. list
Consistently named one of the best places to work in U.S. business journal rankings, including Forbes® 2018 America's Best Large Employers
Achieved Cancer Gold Standard™ accreditation from the CEO Roundtable on Cancer, recognizing our important actions to reduce the cancer risk of employees and their families
Received a rating of 100 from the Human Rights Campaign on the 2018 Corporate Equality Index, earning the distinction of being a "Best Place to Work for LGBT Equality"
Named a DiversityInc Noteworthy Company for the second consecutive year in 2018
Read more about awards and honors.
Read more about our Reputation Honors and Corporate Social Responsibility programs.
Products and Services
Diagnostics information services
Clinical trials
Healthcare IT
Wellness & risk management
Drug Screening
Read more about products and services.
Operations
Headquarters in the U.S.: 500 Plaza Drive, Secaucus, New Jersey 07094
Approximately 2,200 patient locations and dozens of clinical laboratories throughout the U.S.
In addition to the U.S., Quest Diagnostics operates clinical laboratories in laboratory facilities in Gurgaon, India; Heston, England; Mexico City, Mexico; and San Juan, Puerto Rico
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IndustryHealthcare
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No. of EmployeesApproximately 45,000
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Website
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Jobs Posted8045
