Job Description

LWN Change Control Board SME

The LWN Change Control Board SME provides services in support of the U.S. Army Network Enterprise Technology Command (NETCOM). You will support the design, development, engineering, integration, and technical and operational support to employ specified NIPRNET, SIPRNET, and Deployed Forces (DF) portion of the Department of Defense Information Network (DODIN). You will provide Change configuration management support for the Army using Enterprise Service Management System (ESMS) based on the BMC Remedy ITSM product suite. We are looking to hire a full-time LWN Change Control Board SME to support our IT services contract located at Fort Huachuca, AZ.

Provide planning, design, development, engineering, integration, and technical and operational support to NETCOM LWN.
* Lead all IT Change Management resources on change management principles, projects and processes.
* Lead large Change Management (ChM) projects including project management, ITIL process design, solution design procedures and implementation guidance on an IT Service Management platform
* Ensure ITIL (Information Technology Infrastructure Library) / Change Management processes are preformed within all parts of the organization.
* Schedule, track, and participate in all aspects of LWN CCB Boards, Bureaus, Centers, Cells and Working Groups (B2C2WG).
* Support efficient and effective service management processes by providing accurate configuration information.
* Ensure the integrity of CIs and configurations required to control the services by establishing and maintaining an accurate and complete configuration management system.
* Identify, control, record, report, audit and verify services and other configuration items (CIs), including versions, baselines, constituent components, their attributes and relationships.
* Facilitate ITIL processes and projects within the product and area teams as needed (i.e. Change Management, Problem Management, Incident Management, Service Level Agreements)
* Provide strategic planning, execution, and management for the design, build and deployment of network and applications changes in to Army NIPRNET and SIPRNET environments
* Coordinate, review and maintain system documentation
* Perform IT Change Management Reviews for product/infrastructure teams

Education
* BA/BS or equivalent experience

Qualifications/Certifications
* 8570 certification: IAM Level I Certification
* ITIL 4 Foundation Certification
* Clearance: Secret
* 8-10 years of experience in information technology field

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

T elecommuting Options:
Some Telecommuting Allowed

Work Location:
USA AZ Fort Huachuca

Additional Work Locations:

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.nnGDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

PI129229850