Primary Duties:
* Monitor incidents and service requests using BMC Remedy ITSM and provide the requested support within established Service Level Targets (SLT).
* Processing of System Access Authorization Requests (SAAR) DD2875s.
* Verify Joint Personnel Adjudication System (JPAS) status of personnel requiring access to the GEEC-C AoR.
* Take appropriate action as necessary to ensure proper handling of classified material in order to mitigate any possibility of breaches in security, policy, or procedures.
* Effectively manage time and effort to ensure on-time completion of all assigned tasks. Support special projects as needed to achieve organizational goals and/or mission objectives.
* Coordinate with external organizations such as 7th Signal Command (Theater), Network Enterprise Technology Command (NETCOM), U.S. Army Cyber Command (USARCYBER) and Defense Information Systems Agency (DISA) as needed to support customer request.
* Assist in the creation, maintenance and/or review of written documentation and procedures for the GEEC-C and Access Management Team.
Minimum Qualifications:
* High School +4 or AA/AS +2 or BA/BS +0 years customer service.
* Ability to secure and maintain a SECRET level security clearance.
* Strong problem solving, troubleshooting and analytical skills.
* The ideal individual will have a working knowledge and familiarity with DoD 8500.1, DoD 8500.2, AR 25-1, AR 25-2, AR 380-5 and AR 380-19.
* CompTIA Security+ CE
* Experience with BMC Remedy
Preferred Qualifications:
* 3 or more years' experience supporting Information Assurance and Security related functions in large/complex IT based organizations.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
T elecommuting Options:
Telecommuting Not Allowed
Work Location:
USA AZ Fort Huachuca
Additional Work Locations:
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.nnGDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
PI129229853
Falls Church, VA
General Dynamics Corporation operates as an aerospace and defense company worldwide. It operates in five segments: Aerospace, Combat Systems, Information Technology, Mission Systems, and Marine Systems. The Aerospace segment designs, manufactures, and supports business-jet aircraft; and offers business-aviation services, including maintenance, fixed-base operation, government fleet, aircraft management, charter, and staffing services, as well as integrated aviation solutions.
The Combat Systems segment engages in the design, development, production, modernization, and sustainment of combat vehicles, weapons systems, and munitions. This segment offers wheeled combat and tactical vehicles; main battle tanks and tracked combat vehicles; weapons systems, armaments, and munitions; and maintenance, logistics support, and sustainment services. The Information Technology segment provides information technology (IT), IT infrastructure modernization, and professional services, as well as cloud, cyber, software development, systems engineering, and data analytics services and solutions.
The Mission Systems segment offers mission-critical C4ISR products and systems, such as space, intelligence, and cyber systems; ground systems and products; and naval, air, and electronic systems. The Marine Systems segment designs and builds nuclear-powered submarines, surface combatants, and auxiliary and combat-logistics ships for the United States Navy and Jones Act ships for commercial customers.
This segment provides nuclear-powered submarines; surface combatants; auxiliary and combat-logistics ships; commercial product carriers and containerships; design and engineering support services; and maintenance, modernization, and lifecycle support services, as well as repair services for navy ships. The company was incorporated in 1952 and is headquartered in Falls Church, Virginia.