FIS

Business Systems Analyst E, FIS University Program

Posted on: 30 Jan 2021

Milwaukee, WI

Job Description

Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all, fun.

Join the 2021 FIS University Program!

As a 2021 FIS University Program full-time employee, you will have the opportunity to participate in team projects, community service activities, and professional development seminars. Furthermore, you will work with a team invested in your growth, development, and success, including quarterly performance conversations with your manager and bi-annual merit reviews.

This two-year full-time program has start dates in January and June with a dedicated Learning Week where you will;

* Learn how to work within a corporate environment

* Learn the structure of FIS and options for growth within the organization

* Hear from FIS leadership about their journey and participate in senior leader networking opportunities

* Build a network of your peers from across the organization

About The Team

As a Business System Analyst for IdP Cloud Implementations, you will act as a project coordinator, systems administrator, and business analyst to help onboard customers and connect applications to IdP Cloud. IdP Cloud is a centralized, Cloud-based identity management system that provides authentication, authorization, user management and single sign-on (SSO) to a multitude of FIS applications. This is an exciting position that will have you interacting with different lines of business (as well as customers) across the company and across different areas of financial services.

What You Will Be Doing

* Providing general project management support and status updates for ongoing initiatives

* Providing configuration support for new and existing tenants in IdP Cloud

* Manage new tenant creation requests

* Supporting the release cycle by performing basic feature validation to confirm things are set up correctly

* Providing administrative support during quarterly upgrade/maintenance activities

* Providing administrative support for weekly patching activities

* Assisting in troubleshooting customer issues from the administration console

* Assisting with the configuration and testing of new SSO projects

* Responding/reacting to support requests from the lines of business, adhering to our internal SLA

* Liaising with the help desk team leaders for minor support requests (suspensions, OTP resets, etc.)

* Properly communicating ticket status to users and stakeholders, including senior leaders.

* Performing regular maintenance of user lists

* Providing general system administrative duties

What You Bring

* Bachelor's degree from job discipline

* Proficiency in Microsoft Office Suite

* Strong written and communication skills

* Adaptability, a drive to learn, and strong problem-solving skills

* Ability to work well independently and within a team

A Bonus If You Have

* Basic understanding of markup languages (HTML, XML, JSON, etc.)

* Advanced MS Office skill, especially Excel

* VBA/Macro skill with MS Office

What We Offer You

* Competitive salary and excellent benefits

* The chance to work on some of the most challenging, relevant issues in financial services & technology

* A broad range of professional education and personal development possibilities FIS is your final career step!

* Time to support charities and give back in your community

* A work environment built on collaboration, flexibility, and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

pridepass

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FIS

Jacksonville, FL

FIS is a leader in technology and services that helps businesses and communities thrive by advancing commerce and the financial world.

For over 50 years, FIS has continued to drive growth for clients around the world by creating tomorrow’s technology, solutions and services to modernize today’s businesses and customer experiences. By connecting merchants, banks and capital markets, we use our scale, apply our deep expertise and data-driven insights, innovate with purpose to solve for our clients’ future, and deliver experiences that are more simple, seamless and secure to advance the way the world pays, banks and invests.

Headquartered in Jacksonville, Florida, FIS employs more than 55,000 people across 50+ countries, dedicated to helping our clients be ahead of what’s next. FIS offers more than 450 solutions and processes over $75b of transactions around the planet. FIS is a Fortune 500® company and is a member of Standard & Poor’s 500® Index.

For a better understanding of how FIS evolved into a world-renowned financial services technology leader, one needs to look back at the company's history.

The company was founded in 1968 as Systematics™, which was later acquired by ALLTEL Information Services, and then bought by title insurance giant Fidelity National Financial® in 2003, who renamed it Fidelity Information Services (FIS). Over the course of the next few years, FIS acquired several other financial technology firms, including Certegy® in 2006, eFunds® in 2007 and Metavante® in 2009.

These acquisitions broadened its reach across the globe, earned FIS a place on the Fortune 500 listing, and positioned the company as the largest technology provider to the global financial industry.

In 2015, FIS acquired SunGard, whose complementary offerings brought FIS into new markets for financial technology services, including asset managers, traders, custodians, treasurers, third-party administrators and clearing agents.

In Q3 2019, FIS acquired Worldpay, a global leader in e-commerce and payments, greatly expanding FIS’ capabilities by enhancing its acquiring and payment offerings and significantly increasing Worldpay’s distribution footprint.

This combination of organic and external growth has positioned FIS among the world's leading technology providers to the capital markets, retail banking and merchant industries. We connect the value chain and use our scale to develop solutions that enable our clients to grow confidently. We help our clients seamlessly adapt to innovations. We share insights and data with one another. We shape better experiences for clients and their customers alike. And we do all of this because at FIS we’re out to lift economies and communities across the world by relentlessly advancing the interests of commerce and the financial world.

 

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