Job Description

The Specialized Analytics Manager is responsible for providing insights and driving analytical strategy to profitably grow the Citi American Airlines Co-Brand Credit Card portfolio.

Responsibilities:

* Responsibilities would include but not be limited to portfolio analysis/monitoring, variance explanations, financial forecasting, scenario analyses, business case creation, targeting and segmentation and test/control creation and reads.

* Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.

* Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies

* May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis

* Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings

* Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities

* Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies

* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

* There will be regular interaction with the Citi American Airlines team and occasionally with the American Airlines Partner team. The team also regularly interacts with Citi cross functional partners in Marketing, Finance, Risk, Legal and other Analytics teams.

Qualifications

* 2-5 years of experience

* Advanced analytic ability and problem solving skills to proactively address business questions with innovative data driven solutions

* Familiar with machine learning and deep learning models

* Able to work with big data tools

* Ability to build partnerships with cross-functional teams in order

* Working experience in a quantitative field, Financial/Credit Card industry

* Willing to learn and can-do attitude

* Excellent communication and interpersonal skills, be organized, detail oriented, flexible and adaptive to matrix work environment

* Strong partnership skills with ability to influence

* Proficient in SAS/SQL/Python/R coding

Education

Bachelors/University degree or equivalent experience
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Job Family Group:

Decision Management

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Job Family:

Specialized Analytics (Data Science/Computational Statistics)

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Time Type:

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