Job Description

Purpose of Job

Community: Data & Analytics
Jobs that are part of a community have unique requirements established to maintain consistent application, usage and reporting structure. Please reach out to your HR Business Partner for additional information on specific requirements prior to posting and/or employee placement into this job.

Responsible for developing and executing a data and information strategy to provide the highest level of data insights and actionable analytics to the organization. Leads a highly analytical organization providing portfolio and pricing support to manage the entire customer lifecycle in support of product groups, and member service and operational performance support across the business. Responsible for developing and evaluating predictive models regarding customer behavior and forecasting models supporting portfolio management and profitability. Utilizes customer data in order to develop and enhance score-based strategies for marketing, granting and managing credit, collections, and fraud. Often incorporates decisions related to risk, marketing, and financial performance.

Job Requirements

Tasks:

Identifies and manages existing and emerging risks that stem from business activities and the job role.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
Follows written risk and compliance policies and procedures for business activities.
Provides executive leadership and guidance in the development, maintenance and application of advanced predictive and prescriptive models and deliver model-driven insights and recommendations in support of objectives and strategies.
Sets the strategy for the development, maintenance and application of text, speech and social media analytics, and non-modeling structured data analytics and delivers insights and recommendations in support of objectives and strategies.
Develops business-wide data activities and champions data ownership, standardization, accessibility, and governance.
Provides executive leadership and guidance for the USAA Analytics Community in the deployment of a USAA-wide analytic operating model and talent management framework.
Builds and leads a high performing team of analytical employees with a broad range of advanced state-of-the science analytical expertise and high levels of Enterprise business knowledge.
Strengthens data stewardship, actively manage information risk, and participate in division and enterprise data and analytics leadership forums to further information governance and mitigate information and business risks.

Minimum Education:

* Bachelor's degree.
* 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

Minimum Experience:

* 10 years of experience working in data and analytics, including data governance and data innovation developing strategies, managing major initiatives and delivering results of wide-scale enterprise impact within a financial services organization.
* 8 years of experience in managing, and mentoring data science, data engineering, and/or analytics teams in a highly regulated environment.
* Extensive experience in the use of data analysis, predictive modeling, data science, measurement, reporting, and data warehousing to influence business decisions that drive improvements in efficiency and effectiveness.
* Experience in complex environments leading data and insights functions that delivered continuous improvement and decision making.
* Experience providing executive leadership with strategic Data Architecture/Integration or Big Data initiatives, focused in financial services.
* Comprehensive knowledge of data integrity/privacy practices and applicable risk and compliance management frameworks.

Additional:

Reporting directly to the enterprise Chief Data and Analytics Officer, this role will lead a team to support multiple enterprise functions on their information management, information governance, and analytical needs. Supported functions include the CIO and CTO teams, Information Security, Procurement, Real Estate and Facilities, and Enterprise Program Management Office.

Preferred:

* Extensive (3+years) experience with regulatory and compliance aspects of data and analytics
* Expertise managing data and analytics support for enterprise shared services, technology functions, and 3rd party data and vendor relationships
* Prior experience managing and leading organizational culture initiatives
* Experience leading in an Agile environment with cross functional teams

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $178,800-$321,800

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive only representing a cash payment which is both time and performance based.

Stipend: (AVP+ only)

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

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USAA Total Rewards