Job Description

As a Community Management Specialist, you will oversee the community management for all brands in US, Canada, and Puerto Rico. This will include daily responses to direct messages and comments across all social media platforms (examples include Facebook, Twitter, Instagram, Pinterest, etc.).

Key Responsibilities:

* Management of the production and implementation of social media content and responses across all brands and platforms in conjunction with brand teams.
* Lead and/or support the delivery/execution and communication of platform and post-performance.
* Work with internal cross-functional partners for the design and production of social content.
* Lead analysis, recommendations, and presentation of new social content ideas in order to improve metrics.
* Gather and analyze market, customer, and competitive information and insight in order to help guide the successful execution of the brand social media marketing plans as measured by reach, impressions, engagement, and brand health.
* Maintain a constant oversight and analysis of competitive social media activity.
* Work cross-functionally with Digital COE and Brand Leads to understand SEO trends and recommend content opportunities.
* Respond to online ratings and reviews and questions for each brand utilizing the response playbook outlined for each

Qualifications:

* 2 years of marketing or agency experience.
* Bachelors degree in marketing or a related field is required.
* Previous work in social media management, SEO, Google Analytics, or Digital Marketing strongly preferred.
* The successful candidate must be a self-starter with high customer orientation, strong problem-solving abilities, project management skills, and be able to execute project plans in a complex, matrix organization.
* The desired candidate is an entry-level marketing or communications professional with experience in problem-solving, project management, customer service, retail, or digital marketing.
* Excellent verbal and written communication skills.
* Proficient in Photoshop or InDesign.

ABOUT US:

Here at PPG, we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability, and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated, and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are One PPG to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent, and respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders, and our communities.

We do better today than yesterday everyday.

We continuously learn. We develop our people to grow our businesses.

PPG Way: (Click here to learn more about the PPG Way)

PPG vision: http://corporate.ppg.com/Our-Company/PPG-Vision.aspx

We are One PPG: http://one.ppg.com/

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

Pay Transparency poster: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf

EEO is the Law: https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf

EEO is the Law Supplement: http://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pd