Senior Account Consultant - Dedicated Team, Risk Control, National Insurance
Posted on: 30 Jan 2021
Atlanta, GA
Job Description
Advance your career with Liberty Mutual Insurance - A Fortune 100 Company
We are searching for a Senior Account Consultant to join one of our Dedicated Teams, working with one of the leading Fortune 500 retail organizations.
This dedicated team is a group of experienced safety professionals that partner with the customer's safety staff to deliver high value, loss mitigating and loss reducing results. The right candidate for this role will bring strong relationship-building skills, service management skills, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience.
This position is dedicated to the retail customer's Southern Division. Domicile options for Atlanta, Florida and Texas will be considered.
This position can hire at different consulting levels depending on experience.
Responsibilities:
* Creates service plans to document baseline activity, metrics, and goals in order to track progress in reducing the frequency and severity of losses while demonstrating the value of doing business with Liberty Mutual.
* Develop effective relationships with the customer, their business partners and peers to coordinate service arrangements, programs and procedures.
* Support the dedicated team with high level evaluations and reports.
* Completes and delivers task-based loss analyses.
* Completes Severity reduction projects and delivers Severity project findings to a cross-functional team at the customer's corporate office.
* Fulfills risk assessment and service requirements as assigned.
* Prepares and delivers presentations at customer training and other functions as necessary.
* Evaluates use of resources (service hours, expenses, etc.) quality of service, utilization of programs, and productivity of delivered services. Identifies opportunities and projects that improve loss results; which can increase the number and quality of services provided to the customer.
* Handle special customer situations and problems to ensure timely resolution.
Capabilities & Characteristics:
* Has a strong focus on the customer, exceeding their expectations
* Works with a sense of urgency to address customer request or problems
* Able to adapt and manage changing priorities
* Capacity to become a trusted advisor and partner
Liberty Mutual Insurance
Boston, MA
Liberty Mutual Group, Inc., through its subsidiaries, provides insurance products and services for individuals, families, and businesses. It offers personal insurance for private passenger automobiles, homeowners, and other property and casualty insurance products; life insurance and annuities; term and permanent life insurance products and services; and specialty and commercial insurance products, including casualty, marine, construction, energy, directors and officers, trade credit, professional liability, aviation, property, and crisis management.
The company also provides property and casualty insurance products and services that include business owner’s policy and packages, commercial auto insurance, equipment breakdown insurance, excess liability insurance, general liability insurance, inland marine insurance, property insurance, reinsurance, specialty programs, surety bonds, third-party administration, umbrella insurance, employee benefits, and workers compensation insurance.
It serves agriculture, farm, building maintenance, construction, education, energy, financial services, food and beverage manufacturers, healthcare, hospitality, manufacturing, public entities, printing and publishing, real estate, religious organizations, restaurants, retail, transportation, and wholesale industries. In addition, the company provides risk control and claim services.
It offers its products online and through agents worldwide. Liberty Mutual Group, Inc. was incorporated in 1912 and is based in Boston, Massachusetts with additional offices worldwide. It also has operations in Latin America, Europe, and the Asia Pacific. Liberty Mutual Group, Inc. operates as a subsidiary of LMHC Massachusetts Holdings, Inc.
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IndustryInsurance
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No. of Employees50,000
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Jobs Posted903
