Strategic Account Manager (Technology and Manufacturing) - (60483)
Posted on: 30 Jan 2021
Atlanta, GA
Job Description
Job Description
A Strategic Account Manager is deeply involved in leading a few strategic accounts with distributed, national portfolios based in our technology and manufacturing industry group We are seeing growth in several sectors of our business, including Data Centers, Pharmaceutical Manufacturing, and Transportation.
Key responsibilities:
* Leading successful service delivery and growth of designated accounts.
* Provides customer with consultative leadership that provides them with the best possible service experience.
* Communicating with Key Customer Management.
* Supports Transition activities, and monitors roll-out schedules, targets and plans.
* Ensuring that all standardization programs have been set and are being utilized.
* Coordinating all billing and accounting requirements relative to the Customer, and in conjunction with ABMs standards.
* Actively monitor designated reporting to ensure accuracy and optimal financial performance.
* Actively monitor the accounts receivable activity of the account ensuring process compliance, accuracy and timeliness.
* Ensuring that all contract terms and requirements are being upheld by all stakeholders.
* Following up and insuring problems and/or issues are resolved via work order management.
* This position requires 20% to 50% travel.
* Perform other duties as assigned.
Minimum Requirements
* Bachelors degree in Business or related area preferred.
* Strong and verifiable track record of success focused on the successful delivery of services required.
* Must have a minimum five (5) years experience, in a relevant role or job area.
* Experience in working directly with key stakeholders including executive management personnel within customers required.
* 3 years of experience in facility services, or a closely related field is required.
* Strong presentation skills and communication.
* Build relationships with existing clients to maintain present sales and to facilitate add-on business and services.
* Represent Company at local or regional conferences or at National meetings and trade organizations.
* Must have the ability to solve problems quickly as well as manage multiple accounts over a large geographic area.
ABM Industries Inc.
New York, New York
ABM (NYSE: ABM) is a leading provider of facility solutions. ABM’s comprehensive capabilities include janitorial, electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes – from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports. ABM Industries Incorporated, which operates through its subsidiaries, was founded in 1909
Our team of more than 140,000 skilled and hardworking people takes care of clients across Aviation, Banking, Life Sciences, Commercial Office Buildings and Real Estate, Education, Food and Beverage, Government, Healthcare, Manufacturing, Nuclear Power, Parking, Retail, Sports, Technology, Warehousing, and more.
We provide a wide variety of services in each industry we serve, from airport shuttle service and wheelchair assistance to food and nutrition to mission-critical solutions in hospitals. In every case, ABM makes every day run smoothly by going the extra mile to deliver the best quality with the highest levels of integrity.
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IndustryFacilities/Maintenance
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No. of Employees140,000
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Website
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Jobs Posted5547
