Project Coordinator - (60456)
Posted on: 30 Jan 2021
Atlanta, GA
Job Description
Job Description
Position Summary
The successful candidate will have excellent time and customer management skills and the desire to work in a fast-paced environment. The Program Coordinator will be required to work at the clients facility and serve as the face of ABM. Were looking for a professional with Janitorial and Facilities Management experience who doesnt mind a busy schedule. We need a self-motivated problem solver that has the acumen to engage across both client and internal management.
Essential Duties
* Oversees special projects to ensure work is performed and tracked from implementation to completion.
* Responsible for Accounts Receivable and invoice resolution; may also include the need for research and coordination of resolution.
* Manages requests for ABMs local offices that may include floor work, deep cleaning, plumbing, electrical, etc.
* Conduct periodic internal audits of ABM performance at client locations.
* Prepares data and reporting for client Business Reviews.
* Independently train ABM branch operations on client service delivery expectations, SOWs, tools, communications protocols
* Prepare and execute site launch project plans, including follow-up with ABM, vendor and client personnel
* Receive requests for scope changes from client, identify gaps in service coverage, negotiate final service levels with client
* Direct ABM branch operations on client expectations for tag services proposals.
* Review, edit and submit proposals to the client.
* Respond to customer escalations, including availability outside of normal business hours, as the client operates 24x7.
* Be a subject matter expert in the client operating environment and how the ABM services must be delivered.
* Report hours, inspections and complaints to both internal and external management.
* Perform all other duties as assigned or requested.
Minimum Requirements
* Three to five years of experience in janitorial and facilities management is preferred.
* Must be able to prepare advanced documents using Microsoft Office Suite including word, excel and PowerPoint.
* Bachelors Degree preferred.
* Good communication skills both written and verbal.
ABM Industries Inc.
New York, New York
ABM (NYSE: ABM) is a leading provider of facility solutions. ABM’s comprehensive capabilities include janitorial, electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes – from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports. ABM Industries Incorporated, which operates through its subsidiaries, was founded in 1909
Our team of more than 140,000 skilled and hardworking people takes care of clients across Aviation, Banking, Life Sciences, Commercial Office Buildings and Real Estate, Education, Food and Beverage, Government, Healthcare, Manufacturing, Nuclear Power, Parking, Retail, Sports, Technology, Warehousing, and more.
We provide a wide variety of services in each industry we serve, from airport shuttle service and wheelchair assistance to food and nutrition to mission-critical solutions in hospitals. In every case, ABM makes every day run smoothly by going the extra mile to deliver the best quality with the highest levels of integrity.
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IndustryFacilities/Maintenance
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No. of Employees140,000
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Website
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Jobs Posted5547
