Floral Manager
Posted on: 29 Jan 2021
Cheney, WA
Job Description
Job Description
Position Purpose: As a primary contact for customers, the Floral Manager provides
friendly, courteous, and helpful service. The Floral Manager is held accountable for the
department's results in providing customer service, increasing sales, improving profits, and
containing cost.
Key Responsibilities & Accountabilities:
1. Provide customer service as currently defined by the employer within the scope of the
position and within company policy.
2. Train, schedule, and supervise floral clerks to ensure optimum staffing patterns for the floral
area.
3. Writes schedule for Floral Department with Store Director approval.
4. Follows Division guidelines for the implementation of the merchandising plan.
5. Speak with customers to resolve problems with sales, dissatisfaction with service, or other
problems that are related to the operation of the floral area.
6. Design esthetically pleasing floral arrangements for display or to meet the needs of a
particular customer.
7. Manages inventory per company policies and practices to drive sales and profits.
8. Perform daily inventory. Order necessary supplies to maintain adequate inventory.
9. Prepare and input floral department orders into computer.
10. Stocks and maintains displays in the floral department. Make sure that all expired items are
moved from the shelves daily.
11. Operate helium tank to inflate balloons.
12. Use sprayers and containers to water all plants.
13. Maintain cleanliness of floral area
14. Operate cash register.
15. Monitor inter-office mail and company web page daily for updated information.
16. Other duties as assigned.
Skills and Requirements:
1. Ability to follow company customer service procedures. Demonstrated prior customer
service skills or related experience.
2. Ability to interact with customers and co-workers.
3. Ability to understand and follow instructions.
4. Previous experience or training as a floral clerk or designer.
5. Desired: Prior management experience.
Albertsons
Boise, ID
In 1939, Joe Albertson, a former Safeway district manager, took $5,000 he saved and $7,500 he borrowed from his wife’s Aunt Bertie, and partnered with L.S. Skaggs to open his first Albertsons store on 16th and State Streets in Boise, Idaho. Joe knew the keys of running a really great store, and it was all about working hard for the customers: give them the products they want, at a fair price, with lots of tender, loving care. Joe was innovative, too. He had one of the first in-store magazine racks in the country along with a scratch bakery and fresh ice cream made in-store. He worked hard, seven days a week, on his vision to build his company, and through his inspiring work ethic and tireless
determination to run the best store, the first store thrived. Just two years later, he had opened two other stores in neighboring communities and grew the fledgling company’s sales to over $1 million by the end of 1941.
Today, Albertsons operates as a banner of Albertsons Companies, one of the largest food and drug retailers in the United States. With both a strong local presence and national scale, the company operates stores across 35 states and the District of Columbia under 20 well-known banners. Albertsons Companies is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood. In 2017 alone, along with the Albertsons Companies Foundation, the company gave nearly $300 million in food and financial support. These efforts helped millions of people inthe areas of hunger relief, education, cancer research and treatment, programs for people with disabilities and veterans outreach.
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IndustrySales/Retail
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No. of Employees267,000
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Website
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Jobs Posted12969
