Field Service Technician
Posted on: 29 Jan 2021
Alpharetta, GA
Job Description
Career Area:
Manufacturing & Supply Chain
Job Description:
What matters most to you? Is it being a part of a strong team? Supporting your family? Solving global problems? You can do these and more at Caterpillar; where your work enables progress around the globe and you contribute to meaningful work. Together, we can build what matters.
Caterpillar Switchgear Americas (CSA) has an exciting opportunity for a Field Service Technician. As a Field Service Technician at Caterpillar, you will provide technical assistance and support for field startups of both standard and non-standard systems, warranty efforts, remedial repairs, and preventative maintenance contracts. Working under the general supervision of the Customer Service Team Lead and Product Support.
Job Duties/Responsibilities may include, but are not limited to:
* Assist the help desk to resolve customer issues that cannot be handled from Alpharetta.
* As needed, assist the field service team with hardware installation, wiring, repair and troubleshooting.
* As needed, assists both internal and external customers, in preventative maintenance, troubleshooting, repair, and testing of ATS and Switchgear.
* Self-manage travel booking and expenses.
* Submit daily reports, weekly time sheets, expenses, and project files in a timely manner.
* Stay current with training on all new and updated platforms.
* Assist with Parts Ordering and Warranty Analysis.
* Monitor status of Helpdesk Tickets, RFQ, and Orders.
Basic Requirements:
* 1-3 years related experience
* Basic electrical or electronics knowledge.
Top Candidates Will Also Have:
* Troubleshoot, repair and maintenance experience
* Ability and desire to learn
* Willingness to jump in to assist with tasks
No relocation assistance for this position.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Submit your information to our Talent Network here.
Caterpillar
Deerfield, IL
Caterpillar Inc. manufactures and sells construction and mining equipment, diesel and natural gas engines, and industrial gas turbines. Its Construction Industries segment offers asphalt pavers, compactors, cold planers, feller bunchers, harvesters, motorgraders, pipelayers, road reclaimers, skidders, telehandlers, and utility vehicles; backhoe, knuckleboom, compact track, multi-terrain, skid steer, and track-type loaders; forestry and wheel excavators; and site prep and track-type tractors.
The company’s Resource Industries segment provides electric rope and hydraulic shovels, draglines, rotary drills, hard rock vehicles, track-type tractors, mining trucks, longwall miners, wheel loaders, off-highway and articulated trucks, wheel tractor scrapers, wheel dozers, landfill and soil compactors, machinery components, electronics and control systems, select work tools, and hard rock continuous mining systems.
Its Energy & Transportation segment offers reciprocating engine powered generator sets; reciprocating engines and integrated systems for the power generation, marine, oil, and gas industries; turbines, centrifugal gas compressors, and related services; remanufactured reciprocating engines and components; and diesel-electric locomotives and components, and other rail-related products.
The company’s Financial Products segment provides operating and finance leases, installment sale contracts, working capital loans, and wholesale financing; and insurance and risk management products. Its All Other operating segment manufactures filters and fluids, undercarriage, ground engaging tools, fluid transfer products, precision seals, and rubber sealing and connecting components; parts distribution; integrated logistics solutions and distribution services; and digital investments services.
The company was formerly known as Caterpillar Tractor Co. and changed its name to Caterpillar Inc. in 1986. The company was founded in 1925 and is headquartered in Deerfield, Illinois.
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IndustryManufacturing
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No. of Employees104,000
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Website
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Jobs Posted1597
