Western Union

Communications Lead

Posted on: 28 Jan 2021

Denver, CO

Job Description

Are you a zealous all-around Marketing superstar with a passion for your work? Do you want to unleash your potential in a global Fintech company looking to move money for better?  Join Western Union as a Communications Lead.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Relentless pursuit of better

We’ll be looking to you to develop and execute the content creation and campaigns on WU global social and owned channels. You’ll be driving corporate reputation topics in an authentic, engaging manner, and strategizing around what works on social to create clickable, relatable, and on-brand social posts. You’ll be the expert who recommends how to engage in social conversations during key moments and appropriate news cycles. You’ll be monitoring and reporting regularly on the performance of content and campaigns including developing insights and recommendations. You’ll manage the full-funnel social media strategy delivering best practice guidance globally to Corporate and Global Money Transfer teams.

For such a global, detail-oriented, highly creative role, ideally, you’ll have a bachelor’s degree in a relevant field with 3 - 7 years’ experience working at a large, well-branded, enterprise-level role. You’ll be a subject matter expert in the creation of enterprise-level social media content, specifically, Twitter, LinkedIn, and Corporate Blogging. You’ll have strong analytic skills with practice in gathering, assessing, visualizing, and socializing information about digital/mobile/social trends, needs, and requirements from a variety of internal and external sources. You’ll have managed external agencies, and you stay on top of the digital newsroom information and trends. Bi-lingual in Spanish, Tagalog, French or Hindi is a plus, as well as experience in global FSI brand or a regulated environment.

Join us, and let’s move money for better

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.

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Western Union

Rochester, NY

We are a global leader in cross-border, cross-currency money movement. From small businesses and global corporations, to families near and far away, to NGOs in the most remote communities on Earth, Western Union helps people and businesses move money - to help grow economies and realize a better world. In 2018, we completed more than 800 million transactions for our consumer and business clients. We continue to innovate, developing new ways to send money through digital, mobile, and retail channels, with an array of convenient pay-out options to meet business and consumer needs.

We are a business centered on the needs of our customers, and over the years, we’ve invested and innovated to provide consumers and businesses with even more choices – in products, in services, and in how and where they can access Western Union when moving money across borders. 

We move money for better, enabling individuals, families and friends to securely and seamlessly transfer money in the ways that are most convenient for them, whether that is walking into a retail location or using our Western Union website or app to move money in minutes.

Our customers use our services to send money to family members in nearly every part of the world, to provide support, recognize a special occasion, and enable entrepreneurship or education. 

As businesses have a growing need to move money around the globe and transact in different currencies, we’ve answered these needs with Western Union Business Solutions to help navigate the global economy, including solutions for International Payments, Risk Management, and Cash Management Solutions. We offer a wide range of industry-specific solutions that today help over 50,000 clients including financial institutions, educational institutions, NGOs, and small/medium sized businesses needing to make cross-border payments.

 

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