Job Description

7900 Westpark Drive (12131), United States of America, McLean, Virginia

ServiceNow Developer

Administrate, maintain and support the ServiceNow platform and modules for three workstreams: IT Risk Management, IT Service Management and IT Asset Management which include Incidents, Change, Release, Customised Workflows, Asset and CMDB, Discovery, Knowledge, and Self-Service Portal.

General Responsibilities:

* Configure and deploy new functionality using ServiceNow and related web technologies.

* Understand business requirements and design solutions using ServiceNow modules and custom apps.

* Ensure appropriate SDLC/Devops process is adhered to when promoting updates through the development/test/production environment.

* Collaborate with management, business users, developers and various other stakeholders

* Create supporting system documentation including requirement documents, design documents and training guides.

* Work on issues and requests for platform assistance including end-user trouble inquiries, regular maintenance, enhancements, and defect fixes.

* Contribute to the creation of custom reports and dashboards as well as generating KPIs and supporting metrics.

* Develop solutions that require good knowledge of JavaScript and Glide.

* Integrate and interface service-now with other systems using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.

* Develop programs using web technologies such as AngularJS, JavaScript, SOAP, REST API, mobile development, Ajax, Jelly, Glide, and jQuery.

* Work on any other tasks assigned by management

Basic Qualifications:

* Bachelors Degree

* At least 2 years of experience programming and administering ServiceNow

* At least 2 years of experience with setup and integration of ServiceNow

* At least 3 years of experience using web technologies (Javascript, XML, HTML, AJAX, or CSS)

Preferred Qualifications:

* 2+ years of Java development experience

* 3+ years of ServiceNow development customization experience including screen tailoring, workflow administration, report setup, data imports, LDAP/SSO integration, custom scripting and third-party software integrations.

* 3+ years experience in all client side and server-side objects of ServiceNow (Client Scripts, Catalog Client Scripts, UI Policy, Catalog UI Policy, BR, Script Include, ACL, Form Design, Form Layout changes, Workflows, UI Action, Ui Context Menu, Transform Maps, configuring DS, writing Email scripts, Email notification, Email Templates, Field Styles, Dynamic Pages, Static Pages)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.