Order Specialist
Posted on: 28 Jan 2021
Oakton, VA
Job Description
Job Description
Overall Purpose: Come join the 1 Most Admired Telecommunications Company according to Fortune magazine. An Order Specialist will manage high profile wireline customer requests for federal customers. Position will mostly involve managing ordering requests but will also deal with provisioning, billing and maintenance of the latest in complex voice and networking technologies.
Key Roles and Responsibilities: Gather order specifications, determine its accuracy, submit orders, and track requests through the provisioning systems. Review systems to ensure all elements of the order request are accurately flowing through the systems. Collaborate with the customer, sales, and network departments throughout the process. You will be an integral part of a team that will work through small and large requests to establish service and billing. Position requires the ability to manage multiple open tasks work with various internal departments with the goal of ensuring the customers satisfaction.
Skills, Experience and Education: College education preferred. A basic understanding of telecommunication or networking services preferred but not mandatory. Strong written and verbal communication skills required as well as the ability to easily navigate different software systems. High attention to detail. Strong working knowledge of Excel, Outlook and other software products and systems required. 1-2 years of experience preferred.
Job Category Non-sales, sales support, project management.
AT&T
Bedminster, NJ
AT&T Corp. provides voice, video, and data communications services to businesses, consumers, and governments worldwide. It operates in two segments, Business Services and Consumer Services. The Business Services segment offers domestic and international long distance and toll-free voice services, local voice services, audio and video teleconferencing services, Web-based video conferencing services, and calling cards. Its local voice services include local voice and data telecommunications services, such as basic local exchange service, exchange access, private line, and high speed data and pay phone; integrated voice, data, and Internet protocol (IP) services; and packet services.
This segment also provides IP connectivity, managed IP, messaging, electronic commerce services and managed networking services, professional services, and outsourcing solutions; enterprise networking services; enterprise remote access services; Web services; and security services. It offers local, interstate, and international wholesale networking capacity and switched services to other service providers. The Consumer Services segment provides interstate and intrastate long distance telecommunications services throughout the continental U.S. and telecommunications services to and from Alaska, Hawaii, Puerto Rico, and the Virgin Islands, as well as international telecommunications services to and from various nations and territories worldwide.
It provides bundled local and long distance services; calling card services; transaction-based services; Internet; and residential voice over IP services. AT&T Corp. was formerly known as American Telephone & Telegraph Company and changed its name to AT&T Corp. in April 1994. The company was founded in 1885 and is based in Bedminster, New Jersey. AT&T Corp. operates as a subsidiary of AT&T Inc.
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IndustryInformation Technology
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No. of Employees241,810
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Website
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Jobs Posted5330
