Job Description

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.

The Commercial Bank Operations Operational Risk Business Oversight Officer is responsible for the independent oversight of the middle and back office operations front line operational risk management effectiveness. This role is expected to engage with business and risk resources within the front line to influence and challenge risk management activities and decisions. Operational risk is the risk resulting from inadequate or failed internal controls and processes, people and systems, or resulting from external events. Operational risk is inherent in all Wells Fargo products and services as it often arises in the presence of other risk types.

This role will develop specific subject matter expertise for Commercial Bank Operations, is considered a thought leader and will assist the business oversight leader with all matters pertaining to Operational Risk coverage and oversight. In this capacity, this role reviews and challenges significant Front Line operational risk program execution, including, but not limited to, payments, external fraud, information risk management, safety and physical security, transaction processing and execution, third-party risk management and various risk assessment policies and programs. The risk professional in this role will also develop detailed understanding of business strategy, the customer base, products and services and other relevant industry issues, frameworks and emerging risks.

Specific responsibilities include:

* Use subject matter expertise and industry knowledge to provide independent oversight and credible challenge to the Line of Business operational risk management activities
* Direct engagement with the Control Executive teams, Line of Business and Independent Risk teams to promote a strong operational risk culture
* Active engagement in key Commercial Bank Operations risk governance routines inclusive of strategic planning sessions, governance committees and business reviews
* Oversee and challenge the Commercial Bank Operations front line across all operational risk routines including plan, identify and assess, control and mitigate, test and validate, monitor and report
* Support the Business Oversight Leader with the performance of an independent risk assessment of the Wholesale Operations front line, inclusive of emerging risks
* Understand, review and challenge the Commercial Bank Operations front line risk acceptances and new business initiatives
* Identify and escalate to business oversight leadership conflicts with risk management results and expected business outcomes
* Influence appropriate risk management prioritization by the front line to enable the business to meet strategic objectives, while meeting operational risk program expectations
* Evaluate cross-program and cross-group analytics to identify opportunities and best practices to influence stronger risk management practices by the business
* Active engagement with IRM risk teams supporting various risk types to ensure appropriate alignment and prioritization
* Develop and deliver oversight content summarizing the results of the independent risk assessment activities
* Maintain relationships with Business Managers, Independent Risk teams, and Group Control Executive teams
* Facilitate IRM-sourced issues to the Commercial Bank Operations as needed
* Provide a business-centric view to IRM Risk Programs as needed

Preferred locations for this position are Charlotte, NC; Minneapolis, MN; Des Moines, IA; Phoenix, AZ; St. Louis, MO; Dallas, TX.

Relocation assistance is not available for this position.

Required Qualifications
* 7+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management

Desired Qualifications
* Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
* Excellent verbal, written, and interpersonal communication skills
* Strong analytical skills with high attention to detail and accuracy
* Ability to influence and collaborate at all internal organizational levels
* Strong strategic and conceptual thinking skills
* Ability to articulate complex concepts in a clear manner
* Leadership skills including the ability to influence effectively in a matrix environment
* Strong relationship management skills
* Ability to articulate issues, risks, and proposed solutions to various levels of staff and management

Other Desired Qualifications
* Meaningful knowledge across the enterprise risk management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
* Strong understanding of operations, payment/transaction processes, products and customer interactions where they manifest risk
* Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders across the organization, which includes virtual, matrixed leadership experience
* Experience/Knowledge of Robotic Process Automation (RPA)
* Proven leadership skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions
* Strong understanding of corporate/business policies, and programs as it relates to Wholesale Banking Operations
* Demonstrated professional ability that embodies the Wells Fargo Vision and Values and leadership competencies
* Proven ability to scope, manage and execute complex risk management initiatives with high quality and timely delivery
* Flexibility and business savvy to navigate a complex, highly-matrixed organization
* Experience providing reporting and updates to senior-level management

Job Expectations
* Ability to travel up to 10% of the time

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.