Technical Writer
Posted on: 27 Jan 2021
Jacksonville, FL
Job Description
Job Description
About STANLEY Healthcare:
STANLEY Healthcare provides over 5,000 acute care hospitals and 12,000 long-term care organizations with enterprise solutions that transform safety, security and operational efficiency. The STANLEY Healthcare solution set enables customers to achieve organizational excellence and superior care in five critical areas: Patient Safety, Security & Protection, Environmental Monitoring, Clinical Operations & Workflow and Supply Chain & Asset Management. These solutions are complemented by consulting, training, implementation and integration services. STANLEY Healthcare is proud to be part of Stanley Black & Decker, Inc. For more information, visit www.stanleyhealthcare.com.
Responsibilities:
As a member of a dynamic Technical Writing and Communication team, the Technical Writer will be responsible for a variety of tasks, including:
* Write and edit software and hardware documentation for external audiences, including:
* Deployment Guides, User Guides, Datasheets, Technical Notes, Reference Material, Technical Overviews, Release Notes, Release Announcements, Installation Guides, Troubleshooting, and Emergency Procedures, How To Guides, UI & UX Text, among others.
* Interview SMEs as required to gather necessary information for documents.
* Receive and incorporate feedback from QA, R&D, Tech Support, Product Management, and PSO.
* Proof-read existing documents for technical accuracy, regulatory compliance, and style sheet adherence.
* Revise current documentation as information and configuration changes occur.
* Manage the company documentation backlog
* Communicate complex technical concepts clearly and concisely
* Write effectively for both highly technical (engineers, system administrators) and non-technical (end-users) audiences.
* Conduct the research necessary to complete required tasks
* Adapt to changing technical publication priorities
* Meet rigorous deadlines
* Obtain and present graphics within strict accuracy and format requirements
* Ability to work on multiple projects simultaneously
* Ability to work with geographically distributed team members and developers
Required Qualifications:
* High School Diploma or GED
* 3+ years of technical writing experience including:
* Experience with publishing software including: Microsoft Word, Adobe FrameMaker structured/non-structured, Adobe InDesign
* Experience in writing software and hardware installation & deployment procedures
Preferred Qualifications:
* Experience with Online documentation platforms
* DITA
* Topic-Based Authoring
* Experience with Adobe Robohelp, Excel, Powerpoint, OneNote, Sharepoint, Teams, Snagit (or other photo imaging software)
SBDCSS
Stanley Black & Decker
New Britain, CT
Stanley Black & Decker, Inc. engages in tools and storage, industrial, and security businesses worldwide. Its Tools & Storage segment offers power tools and equipment, including professional products, such as professional grade corded and cordless electric power tools and equipment, and pneumatic tools and fasteners; and consumer products comprising corded and cordless electric power tools primarily under the BLACK+DECKER brand, as well as lawn and garden products and related accessories, and home products.
This segment sells its products through retailers, distributors, and a direct sales force to professional end users, distributors, retail consumers, and industrial customers in various industries. The company’s Industrial segment provides engineered fastening products and systems to customers in the automotive, manufacturing, electronics, construction, aerospace industries, and others; sells and rents custom pipe handling, joint welding, and coating equipment for use in the construction of large and small diameter pipelines, as well as provides pipeline inspection services; and sells hydraulic tools and accessories.
This segment also serves oil and natural gas pipeline industry and other industrial customers. Its Security segment designs, supplies, and installs commercial electronic security systems and provides electronic security services; offers healthcare solutions, which include asset tracking, infant protection, pediatric protection, patient protection, wander management, fall management, and emergency call products; and sells automatic doors to commercial customers. This segment serves consumers, retailers, educational, financial, and healthcare institutions, as well as commercial, governmental, and industrial customers. The company was formerly known as The Stanley Works and changed its name to Stanley Black & Decker, Inc. in March 2010. Stanley Black & Decker, Inc. was founded in 1843 and is headquartered in New Britain, Connecticut.
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IndustryBusiness Services
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No. of Employees60,767
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Jobs Posted2280
