Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Marketing

Job Details

MuleSoft provides the worlds leading platform for connecting software applications. The marketing team powers the engine of MuleSofts growth, turning digital and in-person engagements into high quality leads, opportunities, and revenue. We are a diverse, global team of incredible talent, valuing our people above all else, and showing the world that businesses can do well and do good.

We are in the early stages of building our marketing strategy & analytics team. This means you will be in a critical position, educating and empowering stakeholders while creating a foundation for future analysts. We believe that analytics teams should operate like product teams, data should be used as critical evidence to inform and influence strategy, and everyone in the company can be empowered to use data.

YOUR IMPACT (RESPONSIBILITIES)

* Become a subject matter expert and trusted partner for your supported marketing teams, participating in team meetings and KPI reviews

* Collaborate with your supported teams to identify business problems and growth opportunities, and use SQL, Python, and Tableau to generate actionable insights

* Become a subject matter expert for our data product and resources (dbt, Matillion, BigQuery, Snowflake, Tableau, Google Sheets, Salesforce, Marketo)

* Enable and train your supported teams to become confident consumers of dashboards and other components of our data product

* Build on and document our data sources, models, metrics, and dashboards in a way that increases our teams long-term efficiency and output

* Define and improve our standards for version control, testing, and continuous integration, as well as other best practices of high-performing analytics teams

MINIMUM QUALIFICATIONS

* 2-4 years of experience in an analytical role or equivalent

* Strong communication skills and ability to explain complex technical concepts

* Strong time management and project prioritization skills

* Excellent work ethic and detail orientation

* Desire to learn and keep up with the analytics industry best practices

* Must know SQL and Google Suite

* At least 2 of the following 4:

* Experience with software-as-a-service metrics

* Experience with field marketing or event marketing

* Experience with Git and version control

* Experience with dbt, Matillion, BigQuery, Snowflake, Tableau, Google Sheets

30 DAY GOALS

* Understand Salesforces values of Trust, Customer Success, Innovation, and Equality

* Participate in your first volunteer time off (VTO)

* Learn how our team prioritizes and communicates work

* Learn what data resources exist and how to use them to answer business questions

* Meet and schedule one-on-ones with the people and teams you will be supporting

* Sit in on regular meetings with your supported teams

* Build your first data model in dbt

* Build your first dashboard in Tableau

60 DAY GOALS

* Partner with your manager to scope initiatives that align with your goals and passions

* Regularly contribute to data modeling and dashboard development

* Regularly contribute to internal discussions about our data product and framework

* Actively participate in KPI reviews with your supported teams

* Start to answer questions in our Slack channel about what data resources exist and how to use them to answer business questions

90 DAY GOALS

* Map out long term career goals in your Individual Development Plan (IDP)

* Identify and register for professional development opportunities like training and conferences that support your long term career goals

* Become a key partner in KPI reviews with your supported teams

* Start to coach your supported teams about how to use dashboards and other components of our data product

* Explore the data on your own, diving deep into interesting discoveries and communicating your findings to relevant stakeholders

ABOUT SALESFORCE

Salesforce, the Customer Success Platform and world's 1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbess Worlds Most Innovative Company six years in a row and one of Fortunes 100 Best Companies to Work For nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for family) made up of our employees, customers, partners and communities, we are working to improve the state of the world.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment

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Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

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