LD&T Coordinator
Posted on: 27 Jan 2021
Plano, TX
Job Description
Job Description
Main Purpose: The purpose of this role is to provide tactical operations support involving order entry, issue resolution, and track and trace support. The nature of the work is proactive and must be able to alert key stakeholders on potential service gaps as well as incorporate GPS tracking integrations. This role is our frontline response unit in reporting shipment delays to honor our stringent customer demands.
Scope: Effectively prioritize and track 75+ shipments per day in a manner that meets on time pick up, delivery, maintain hours of service requirements, and accountable to key brokerage SOPS and EDI processes. Participate and support with track and trace for customers as required.
Accountabilities:
* Timely order entry and a sense of urgency regarding issue resolution
* Carrier compliance to track & trace check calls
* Carrier compliance to defined EDI processes
* Proactive shipment tracking and customer alerts for known anticipated service gaps
* Participate in on-call, after hours and weekend duties as determined based on business needs
Scope of Interactions:
* 70% External New and existing customers and asset-based carriers
* 30% Internal - Collaboration with business development, account management, and leadership team
Qualifications/Requirements
* Ability to effectively communicate with customers, OTR drivers and dispatchers in a professional and constructive manner
* Strong passion for customer service and logistics excellence
* Ability to learn and update the brokerage transportation management system
* Ability to effectively interact and build a favorable business relationship with all carriers and customers
* Willing and able to assist with load coverage and account management duties
* Ability to operate and flourish in a fast-paced business start-up
* Strong team player and committed to teamwork in all situations
* Willingness to embrace change and all other assigned duties for the greater good of the team
Relocation Eligible: Not Eligible for Relocation
Job Type: Regular
PEPSICO
Purchase, NY
PepsiCo, Inc. operates as a food and beverage company worldwide. The company’s Frito-Lay North America segment offers branded dips; Cheetos cheese-flavored snacks; and Doritos tortilla, Fritos corn, Lay’s potato, Ruffles potato, and Tostitos tortilla chips. Its Quaker Foods North America segment provides cereals, rice, pasta, mixes and syrups, granola bars, grits, oat squares, oatmeal, rice cakes, simply granola, and side dishes under the Aunt Jemima, Cap’n crunch, Life, Quaker Chewy, Quaker, and Rice-A-Roni brands.
The company’s North America Beverages segment offers beverage concentrates, fountain syrups, and finished goods under the Aquafina, Diet Mountain Dew, Diet Pepsi, Gatorade, Mountain Dew, Pepsi, Propel, Sierra Mist, and Tropicana brands; and ready-to-drink tea, coffee, and juices. Its Latin America segment provides snack foods under the Cheetos, Doritos, Emperador, Lay’s, Marias Gamesa, Rosquinhas Mabel, Ruffles, Sabritas, Saladitas, and Tostitos brands; Quaker-branded cereals and snacks; and beverage concentrates, fountain syrups, and finished goods under the 7UP, Diet Pepsi, Gatorade, H2oh!, Manzanita Sol, Mirinda, Pepsi, Pepsi Black, and Toddy.
The company’s Europe Sub-Saharan Africa segment offers snack food under the Cheetos, Chipita, Doritos, Lay’s, Ruffles, and Walkers; Quaker-branded cereals and snacks; beverage concentrates, fountain syrups, and finished goods under the 7UP, Diet Pepsi, Mirinda, Pepsi, Pepsi Max, and Tropicana; ready-to-drink tea products; and dairy products under the Agusha, Chudo, and Domik v Derevne brands. Its Asia, Middle East and North Africa segment provides snack foods under the Cheetos, Chipsy, Doritos, Kurkure, and Lay’s brands; cereals and snacks under the Quaker brand; beverage concentrates, fountain syrups, and finished goods under the 7UP, Aquafina, Mirinda, Mountain Dew, Pepsi, Sting, and Tropicana brands; and ready-to-drink tea products. The company was founded in 1898 and is headquartered in Purchase, New York.
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IndustryBeverages
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No. of Employees267,000
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Website
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Jobs Posted4233
