Job Description

Preferred Qualifications
We are making huge global investments to deliver the most open, secure, reliable and transformative IaaS platform to help our customers through their generational shift to the cloud. We are reengineering our vast array of software and hardware assets and retooling our sales and engineering practices. With Oracle's deeply innovative culture; unique track record of delivering most popular software platforms and its unparalleled ability to maintain a pulse of the enterprise customers - we are the only company on the planet that is delivering the most compelling services at every layer of the cloud.

Inside Oracle - we are a fast-growing; fast moving engineering and product group focused on delivering Oracle's next generation infrastructure-as-a-service platform. We are on a mission to deliver a massively scalable global infrastructure cloud platform that is a hallmark of innovation, reliability and efficiency. This platform will show our customers the promise of infinite, on-demand, globally scalable infrastructure capacity that they can use to deliver efficient, productive and compliant services to their customers.

The Oracle Cloud Customer Experience organization is looking for Technical Account Managers who can work with customers to support their adoption of next generation Cloud services. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to large Fortune 500 and multi-national organizations. As a Technical Account Manager, you will directly influence how our largest and/or most strategic Enterprise customers use OCI. You will help executives embrace agility and deliver high impact transformation. You will interface with enterprise architects to understand business drivers and assess application portfolios ensuring that cloud solutions are highly scalable, flexible and resilient. You will serve as an advocate for your customer and help shape the future roadmap of OCI services.

1. Drive rapid customer adoption of IaaS platforms by working directly with customers, and account teams to anticipate customer needs.

2. Own the strategy and the execution plan for the Cloud adoption that is focused on customer excellence.

3. Explain transformational concepts to executive decision makers and influence their technology strategy.

4. Keep your technical skills honed and develop new ones, to make strong contributions in the technology community.

5. Present to customers at multiple levels, from engineers up to CxO

6. Monitor the product/program/project from initiation through delivery, interfacing with customers on technical matters.

7. Assist in the development of short, medium, and long term plans to achieve strategic objectives for exponential customer adoption on the cloud platform.

8. Develop a passion for educating, training and enabling cloud solutions experts for a challenging set of customers and circumstances

9. Be the voice of customers to Oracle's various cloud engineering teams.

Qualifications:

* 15+ years of experience in a IT, platform environment.

* 15+ years of experience working with large Enterprises

* Significant experience with enterprise IT and networking implementation as well as a working knowledge of security and compliance issues.

* Ability to create detailed customer engagement plans to keep up with the high velocity of features being delivered on the platform

* Deep understanding of cloud competitive landscape; customer priorities and challenges.

* Deep sales engineering experience engaging with sales, marketing and business development teams.

* Strong technical acumen, communication and interpersonal skills.

* Prior experience with Oracle applications (Database, etc.) is an advantage

* Strong Communication, Presentation, and speaking skills.

* Strong Data Center, Infrastructure, and IT Operations Exposure

Lead a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget.

As a member of the product development division, you will analyze and integrate external customer specifications. Suggest and justify product directions and specifications. Specify, design and implement moderate changes to existing software architecture. Build new products and development tools. Build and execute unit tests and unit test plans. Review integration and regression test plans created by QA. Communicate with QA and porting engineering to discuss major changes to functionality.

Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.