Group Lead Pre-Analytical Ops- Miramar, FL req55259
Posted on: 27 Jan 2021
Miramar, FL
Job Description
Job Description
Group Lead Pre-Analytical Ops- Miramar, Florida - Monday-Friday
Know that there are people behind the data. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. Its about providing clarity and hope.
As a Specimen Processor you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. Youll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, our Specimen Processors play an essential role in our success and provide a critical service responding to the often pressured requirements of accurate diagnoses. As a career, it offers a unique opportunity to learn and develop a profession offering long-term stability and development. You can also earn a competitive salary and great overtime, while growing your own career.
JOB SUMMARY:
Schedule coordination, general supervision of all Pre-Analytical Assistants, providing input to supervisors for performance review and disciplinary action. May also conduct process and compliance audits. Typically leads 8 - 12 employees. May be responsible for performing all duties listed below in the absence of a supervisor.
Internal candidates for Group Leaders are given first consideration within the Tech Ops or Specimen Processing Department.
JOB RESPONSIBILITIES:
1. Demonstrates a proficiency and understanding of all job duties in Tech Ops department.
2. Trouble shoot complex problems as they apply to their job.
3. Familiar with unusual requests, and be able to resolve or refer them appropriately.
4. Assist the supervisor(s) in prioritizing work assignments.
5. Assures optimum utilization of human resources and that all job responsibilities are addressed for each shift. Including staffing for weekends and holidays.
6. Assist the Supervisor(s) in monitoring production and activity of employees in order to meet departmental deadlines.
7. Assist the Supervisor(s) in the coaching for improved performance, providing appropriate feedback to all PAAs and maintaining a positive work environment.
8. Assist all PAAs in proper specimen handling selection, equipment maintenance and problem resolution.
9. Answers and clarifies all employee questions (including laboratory personnel) regarding processing. Must be able to work effectively with the technical departments to resolve problems and gain cooperation.
10. Provides appropriate feedback to supervisor(s) when problems arise. Make suggestions and recommendations to enhance workflow.
11. Completes appropriate shift paperwork, setting up for production, and ensuring their staff has cleaned up at the end of the shift.
12. Helps to keep department overtime to a minimum.
13. Monitors supply inventory, ordering supplies as needed.
14. Repairs and maintains department equipment and notifying appropriate personnel when repairs beyond the general scope are required.
15. Assist in or performing all training, cross training and department auditing functions as assigned by the supervisor(s).
16. Complies with and assists supervisor(s) in ensuring that all Quest Diagnostics Incorporated and Specimen Processing policies and procedures are adhered to.
17. Perform all other job duties as assigned.
JOB REQUIREMENTS:
1. Able to sit or stand for long periods.
2. Work night shift with required overtime as well as some weekends.
3. 80 % of job duties will be in a production environment.
4. Demonstrates a solid understanding of how Specimen Processing and Tech Ops impact testing departments and result quality.
5. Excellent communication skills required. Must be comfortable answering questions with both internal and external clients.
6. Adheres to Quest Diagnostics core values, safety and compliance policies and procedures
7. Performs multiple tasks simultaneously and with multiple interruptions, physical and mental stress
8. Maintains composure while working under pressure, and assists department in maintaining productivity and quality goals.
9. Reflects good judgment at all times when making decisions on what action to take when resolving problems.
10. Diffuses tense situations, separating employees as needed to avoid conflict and notifying a supervisor immediately.
11. Works in a biohazard environment, and practice good safety habits.
12. MAINTAINS CONFIDENTIALITY AT ALL TIMES. Will have access to overall employee performance, may have knowledge of disciplinary actions up to, and including termination.
13. Demonstrates leadership by example, exhibiting good attendance, good decision-making, and control the socializing among the team.
14. Demonstrates strong interpersonal skills that foster a positive environment.
15. Demonstrates flexibility and is able to adapt to change.
Incumbent should possess the knowledge, skills and experience usually obtained by:
* High School diploma or equivalent required
* 3 years experience in a laboratory environment. Specimen Processing or Tech Ops experience preferred.
* Medical background preferred which includes medical terminology applicable to a clinical laboratory.
[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.]
Quest Diagnostics
Secaucus, NJ
Company Overview
Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
At a Glance
Quest Diagnostics is the world’s leading provider of diagnostic information services
Generated 2018 revenues of approximately $7.53 billion
Publicly trades common stock on the New York Stock Exchange (NYSE: DGX). More in Investor Relations
Ranks as a component of the S&P 500
Touches the lives of 30 percent of American adults each year
Serves about half of the physicians and hospitals in the U.S
Access to approximately 90% of U.S. insured lives
Engages workforce of about 46,000 employees dedicated to putting patients first every day
More than 6,600 patient access points, the most extensive network in the U.S.,
including phlebotomists in physician offices and more than 2,250 of our own
patient service centers
A medical and scientific staff of more than 600 M.D.s and Ph.D.s
Logistics capabilities, that include approximately 3,750 courier vehicles and 25 aircraft that collectively make tens of thousands of stops daily
Offers physicians a test menu that is industry leading in breadth and innovation. Our test menu ranges from routine biological tests to complex and specialized molecular and gene-based testing as well as anatomic pathology
Provides a broad range of solutions for employers, including workplace drug testing for employers and government agencies; the Blueprint for Wellness employee wellness service; and risk assessment services for the life insurance industry
Publishes original research in peer reviewed publications, at medical and scientific conferences, and as a public service. Quest Diagnostics Health Trends reports examine trends in diseases based on the company’s United States database. Quest Diagnostics Drug Testing Index (DTI) reports examine trends in workplace drug testing, and have been considered a benchmark for U.S. workforce drug positivity trends since 1988
Recognition
Named to Fortune Magazine's 2019 World's Most Admired Companies list in the Health Care industry category of "Pharmacy and Other Services" for the third consecutive year
Among FORTUNE® Magazine's 2018 Fortune 500® companies
Ranked on the Forbes® 2018 Global 2000
Ranked on the “Barron’s 500” list of top-performing large companies for 2017
Named a member of the Dow Jones® Sustainability World and North America indexes since 2004 (DJSI World) and 2005 (DJSI North America). The Dow Jones Sustainability World Index represents the top 10% of the leading sustainability companies out of the biggest 2,500 companies in the Dow Jones Global Total Stock Market Index
Earned a place on the annual Newsweek Green Rankings, for the fourth consecutive year on the 2017 U.S. list
Consistently named one of the best places to work in U.S. business journal rankings, including Forbes® 2018 America's Best Large Employers
Achieved Cancer Gold Standard™ accreditation from the CEO Roundtable on Cancer, recognizing our important actions to reduce the cancer risk of employees and their families
Received a rating of 100 from the Human Rights Campaign on the 2018 Corporate Equality Index, earning the distinction of being a "Best Place to Work for LGBT Equality"
Named a DiversityInc Noteworthy Company for the second consecutive year in 2018
Read more about awards and honors.
Read more about our Reputation Honors and Corporate Social Responsibility programs.
Products and Services
Diagnostics information services
Clinical trials
Healthcare IT
Wellness & risk management
Drug Screening
Read more about products and services.
Operations
Headquarters in the U.S.: 500 Plaza Drive, Secaucus, New Jersey 07094
Approximately 2,200 patient locations and dozens of clinical laboratories throughout the U.S.
In addition to the U.S., Quest Diagnostics operates clinical laboratories in laboratory facilities in Gurgaon, India; Heston, England; Mexico City, Mexico; and San Juan, Puerto Rico
-
IndustryHealthcare
-
No. of EmployeesApproximately 45,000
-
Website
-
Jobs Posted8045
