Job Description

Description

Accountable to delivering sales plan through effective management/delegation of store and operational tasks.

Building High Performing Teams:

* Attract, hire, develop, inspire and retain top talent
* Coach, develop to maximize the success and selling potential of all associates
* Build schedules leveraging business acumen to increase sales
* Set and reinforce clear and aligned expectations, performance, results and accountability with all associates
* Effectively and fairly manage and drive high performance of all associates
* Build a team that works well together based on the needs of the store
* Ensure onboarding and continued training of the associate team

Selling Effectiveness:
* Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all activities
* Ensure team communication; reinforcing that associates at every level are focused and accountable to selling
* Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
* Direct workforce management activities
* Set the direction and goals for the day/shift when associates arrive for work
* Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus

Telling The Brand Story:
* Make good, fact-based shopkeeper decisions that keep the store full and abundant
* Execute and sustain Magazine direction to optimize business and bring the product story to life
* Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences
* Lead consistent focus on delivering emotionally engaging customer experiences
* Implement company selling strategies
* Execute visual standards and maintain a safe, inviting store appearance

Operational Excellence:
* Direct inventory management activities
* Manage controllable expenses
* Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
* Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
* Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
* Maintain policies and procedures
* Incorporate Loss Prevention and safety messages into daily operations

* Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.
Qualifications

* Proven ability to drive sales results through a strong level of business acumen
* Demonstrated success in talent development/management
* Strong communication skills and ability to foster a customer focused selling culture
* Availability for varied weekly shifts including weekend, closing and peak shifts
* Prior sales management experience
* Bachelors degree or equivalent experience

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individuals race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.